Laser Technician

Job Description – Laser TherapistCompany: Eternell ClinicLocation: Jumeirah 1, Dubai, UAEEmployment Type: Full-TimeJoining: ImmediateAbout Eternell ClinicEternell Clinic is a premium aesthetic, wellness, and longevity clinic offering advanced treatments in aesthetics, laser therapy, skin rejuvenation, functional medicine, regenerative therapies, IV therapies, and preventive healthcare.We are seeking a skilled and client-focused Laser Therapist to join our aesthetic services team and deliver safe, effective, and high-quality laser and skin treatments.Role SummaryThe Laser Therapist will be responsible for conducting laser hair removal, aesthetic laser procedures, skin treatments, and related non-invasive services in accordance with DHA regulations, clinic protocols, and internationally accepted safety standards.The role requires strong technical knowledge, excellent client communication skills, attention to detail, and the ability to contribute to the clinic’s service quality, client retention, and revenue objectives.Key ResponsibilitiesLaser and Aesthetic TreatmentsPerform professional laser hair removal treatments for female and male clients.Conduct client consultations, skin assessments, and hair-growth evaluations before treatment.Select appropriate laser parameters based on the client’s skin type, hair type, medical history, and treatment area.Perform laser and light-based aesthetic treatments within the scope permitted by the relevant professional licence.Provide skin rejuvenation, pigmentation, acne, vascular, and other aesthetic treatments, where qualified and authorised.Carry out pre-treatment preparation and post-treatment care.Monitor client response during and after each procedure.Maintain accurate treatment records, photographs, consent forms, and progress notes.Client Consultation and CareExplain treatment procedures, expected outcomes, contraindications, risks, and aftercare requirements.Conduct patch tests when required.Obtain informed consent before commencing any procedure.Develop personalised treatment plans and recommend appropriate treatment packages.Follow up with clients after procedures and address concerns professionally.Build long-term client relationships and ensure a premium client experience.Handle sensitive client information with complete confidentiality.Safety, Hygiene, and ComplianceFollow all DHA regulations, infection-control standards, clinic policies, and laser safety protocols.Ensure the treatment room, laser equipment, protective eyewear, and consumables are properly prepared before each procedure.Maintain strict sterilisation, sanitation, and hygiene standards.Identify contraindications and refer clients to the doctor when medical clearance is required.Immediately report adverse reactions, burns, equipment concerns, or clinical incidents.Ensure laser equipment is operated safely and only within authorised clinical protocols.Maintain knowledge of emergency procedures and adverse-event management.Equipment and Inventory ManagementConduct daily checks of laser and aesthetic equipment.Ensure machines are cleaned, calibrated, maintained, and used according to manufacturer guidelines.Coordinate equipment servicing and maintenance requirements with the clinic management team.Monitor stock levels of consumables, gels, disposable items, aftercare products, and protective equipment.Inform the clinic manager of stock requirements in advance.Minimise product wastage and ensure efficient use of clinic resources.Sales and Business DevelopmentEducate clients about suitable laser, aesthetic, skincare, and wellness services.Recommend treatment packages and homecare products based on genuine client needs.Support the achievement of monthly individual and clinic revenue targets.Participate in promotional campaigns, open days, client events, and consultation drives.Assist with client retention, rebooking, package renewals, and referral generation.Maintain professional and ethical sales practices without making misleading claims.Documentation and ReportingMaintain complete and accurate electronic and physical client records.Record machine settings, treatment areas, skin responses, and aftercare instructions for every session.Prepare daily and weekly reports on treatments performed, consultations, sales, client feedback, and follow-ups.Report client complaints, incidents, cancellations, and operational concerns to the Clinic Manager.Comply with all internal reporting and performance-review requirements.Qualifications and LicensingDiploma, certification, or recognised qualification in Laser Therapy, Beauty Therapy, Aesthetic Therapy, Nursing, or a related field.Valid DHA licence or eligibility as a Laser Therapist, Beauty Therapist, Assistant Nurse, Registered Nurse, or other approved professional category, as applicable.Certified training in laser hair removal and laser safety.Additional certifications in aesthetic devices, skin treatments, IPL, RF, HIFU, microneedling, or facial therapies will be an advantage.Current Basic Life Support certification is preferred.ExperienceMinimum 2 years of relevant experience in laser hair removal and aesthetic treatments.Previous experience in a dermatology, aesthetic, plastic surgery, wellness, or premium medical clinic is preferred.Practical experience working with different skin types, particularly Fitzpatrick skin types common in the UAE.Experience in handling recognised laser platforms and aesthetic devices is highly desirable.Experience in treatment-package conversion, upselling, and client retention will be an advantage.Key Performance IndicatorsPerformance may be assessed based on:Number of consultations and treatments completed.Treatment safety and quality.Client satisfaction and feedback.Client rebooking and retention rates.Treatment-package conversion rates.Monthly revenue and sales performance.Accuracy of documentation and treatment records.Compliance with DHA, laser safety, hygiene, and clinic protocols.Equipment care and inventory control.Punctuality, attendance, teamwork, and professional conduct.Working ConditionsFull-time position based at Eternell Clinic, Jumeirah 1, Dubai.The candidate must be flexible to work shifts, weekends, and public holidays based on the clinic schedule.Weekly off days will be provided according to the operational requirements and UAE labour regulations.The role involves prolonged standing and regular operation of laser and aesthetic equipment.Preferred Candidate ProfileThe ideal candidate will be clinically competent, well-presented, commercially aware, and passionate about delivering safe and effective aesthetic treatments. The candidate should be capable of building trust with clients, maintaining high treatment standards, and contributing positively to the growth and reputation of Eternell Clinic.