Lead Business Analyst

Grey Parrot Systems (GPARROT) is hiring an experienced Lead IT Business Analyst with deep utilities industry expertise and strong Azure DevOps proficiency to lead requirements gathering, analysis, and delivery coordination across complex enterprise technology programs.About Grey Parrot SystemsGrey Parrot Systems (GPARROT) is a women-owned, BEP-certified IT services firm headquartered in Naperville, IL. We partner with mid-market enterprises to deliver AI-first, governance-driven digital transformation. Our team of seasoned CIO/CTO practitioners works side-by-side with clients across retail, logistics, manufacturing, and healthcare — and we're growing.About the RoleThis is a lead-level IT Business Analyst role for a seasoned BA who combines deep utilities industry knowledge with strong technical acumen and Azure DevOps delivery experience. You will own requirements elicitation, documentation, and stakeholder alignment across complex utility enterprise programs — bridging the gap between business operations and technology teams while managing work items, user stories, and delivery tracking in Azure DevOps. If you have 8+ years of IT BA experience with proven utilities industry depth and Azure DevOps hands-on expertise — we want to hear from you.Must-Have Skills8+ years of IT Business Analyst experience — lead or senior levelDeep utilities industry experience — electric, gas, water, or multi-commodity utility operations, billing, asset management, or customer service programsStrong hands-on Azure DevOps experience — managing backlogs, user stories, epics, work items, sprints, and delivery trackingStrong requirements elicitation, documentation, and analysis skills — BRDs, functional specs, user stories, process flows, and use casesExperience working in Agile / Scrum delivery environments — sprint planning, backlog grooming, and stakeholder reviewsAbility to facilitate workshops, requirements sessions, and cross-functional stakeholder meetings with confidenceStrong understanding of utility business processes — metering, billing, outage management, grid operations, customer communications, or regulatory complianceExperience collaborating with engineering, architecture, QA, and business teams to deliver complex technology programsExcellent written and oral communication skills — able to translate complex technical and business requirements for diverse stakeholder audiencesAbility to work on-site in Bellevue / Bothell, WAWhat You'll DoLead requirements elicitation, documentation, and validation across complex utility enterprise IT programs — working directly with business SMEs, operations teams, and technology stakeholdersDevelop and maintain comprehensive requirements artifacts — BRDs, functional specifications, user stories, acceptance criteria, process flows, data flow diagrams, and use casesOwn and manage the Azure DevOps backlog — creating and refining epics, features, user stories, tasks, and acceptance criteria for development teamsFacilitate requirements workshops, stakeholder reviews, and sprint ceremonies — ensuring alignment between business needs and technical deliveryAnalyze and document current-state and future-state business processes across utility operations — identifying gaps, risks, and improvement opportunitiesServe as the primary liaison between utility business stakeholders and technology teams — translating business requirements into technically accurate, actionable user storiesTrack and communicate delivery progress, risks, and dependencies using Azure DevOps dashboards and reportingSupport UAT planning and execution — coordinating with business users and QA teams to validate delivered solutions against accepted requirementsIdentify and manage requirements-related risks and issues — escalating to project leadership with clear impact assessmentsMentor and guide junior Business Analysts on requirements best practices, Azure DevOps workflows, and utilities domain knowledgeContribute to continuous improvement of BA practices, templates, and delivery standards across GPARROT engagementsTech StackAzure DevOps · Agile / Scrum · Jira · Confluence · Microsoft 365 · Visio / Lucidchart · SharePoint · Power BI · SQL (for data analysis and validation) · Utility Industry Platforms (OMS / ADMS / CIS / AMI / MDM)Nice to HaveExperience with utility-specific platforms — SAP IS-U, Oracle CC&B / CIS, Maximo, Milsoft, or similarFamiliarity with NERC / FERC regulatory compliance requirementsExperience with smart grid, AMI, or advanced metering infrastructure programsFamiliarity with Azure cloud services — Azure Data Factory, Azure Functions, or Azure Logic AppsExperience supporting large-scale ERP or CIS implementations in a utility environmentCBAP, PMI-PBA, or Certified Agile Analyst certificationExperience with Power BI for requirements validation and data analysis reportingDetailsLocation: Bellevue / Bothell, WA — On-SiteExperience: 8+ yearsType: Full-TimeStart: ImmediateGrey Parrot Systems is an Equal Opportunity Employer. As a women-owned, BEP and WBENC-certified firm, diversity and inclusion are core to who we are. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected characteristic. We strongly encourage applications from candidates of all backgrounds, identities, and experiences — including those from underrepresented groups in technology. Reasonable accommodations are available upon request.Stay ConnectedFor more job openings, company updates, and AI industry insights, follow Grey Parrot Systems on LinkedIn.👉 https://www.linkedin.com/company/gparrot/We are always looking for talented, driven professionals to join our growing team. Whether this role is the right fit today or not, connect with us and be the first to hear about new opportunities as we expand across Chicago, Detroit, and the Midwest.