Lead Business Analyst

Senior Business Systems Analyst / Lead Business Analyst📍 Location: Hybrid (In-Office Presence Required)About the OpportunityWe are seeking an experienced Senior Business Systems Analyst / Lead Business Analyst to serve as a key link between business stakeholders and technical teams. This individual will play a critical role in analyzing business processes, gathering and documenting requirements, identifying opportunities for improvement, and supporting the delivery of technology solutions that drive operational success.The ideal candidate is a proactive leader who can work independently, guide cross-functional teams, manage complex initiatives, and influence positive organizational change.What You'll DoLead and mentor Business Analysts on project assignments and best practices.Partner with business leaders and stakeholders to understand operational needs and challenges.Gather, analyze, and document business requirements.Create epics, user stories, process maps, workflows, and functional specifications.Evaluate existing processes and recommend improvements to systems, tools, and workflows.Collaborate with technical teams to ensure solutions align with business objectives.Conduct impact analyses for proposed enhancements and organizational initiatives.Facilitate communication between business users and development teams.Support backlog management, prioritization, and change request processes.Assist in project planning and execution to ensure successful delivery.Participate in testing, implementation, and deployment activities.Develop reports, dashboards, and supporting documentation.Create workflow diagrams, wireframes, and other business analysis deliverables.Deliver user training and translate technical concepts into business-friendly language.Provide support and guidance to system users as needed.Required QualificationsExperience3+ years of experience in Business Analysis, Systems Analysis, Process Improvement, Data Analysis, Reporting, or a related field.Experience gathering and documenting business requirements.Experience working within Agile environments.Demonstrated ability to independently manage projects and competing priorities.Proven ability to communicate effectively with technical and non-technical stakeholders.SkillsBusiness process analysis and workflow designRequirements elicitation and documentationProcess improvement methodologiesStakeholder management and facilitationTechnical and business documentationProblem-solving and critical thinkingProject coordination and organizational skillsEducationBachelor's degree in Business, Information Technology, Computer Science, Data Analytics, Public Administration, Social Sciences, or a related field preferred.Equivalent combinations of education and experience will be considered.Preferred QualificationsExperience with SQL and database queryingKnowledge of software testing methodologiesProject management experienceStrong understanding of Agile principles and best practicesExperience supporting enterprise applications and system enhancementsExceptional written and verbal communication skillsWhat We're Looking ForWe're seeking someone who:Takes ownership and drives results.Demonstrates initiative and strong problem-solving skills.Can quickly learn complex business environments.Works effectively with both business and technical teams.Has experience leading projects and influencing stakeholders.Thrives in a collaborative, fast-paced environment.Additional InformationOccasional after-hours support may be required during critical implementations or system deployments.Successful candidates must be able to perform the essential functions of the role with or without reasonable accommodation.Background screening may be required as part of the hiring process.Ready to make an impact? Apply today and help drive meaningful business and technology improvements in a collaborative, growth-oriented environment.