Lead Business Analyst

Company Description FPT IS Careers is part of FPT Corporation, a leading provider of integrated solutions and IT services in Vietnam for nearly three decades. The company partners with major enterprises and organizations domestically and globally to co-create value through technology. FPT IS designs and implements comprehensive IT products, projects, services, and solutions across key sectors, positively impacting millions of people. With more than 3,400 employees and offices across all 63 provinces and cities, FPT IS has been recognized as one of the Top 10 Most Reputable Technology Companies in 2023. The company has also been awarded “Best Companies To Work For In Asia 2023” by HR Asia, highlighting its focus on people and workplace culture.Role Description The Lead Business Analyst is a full-time, on-site role based in the Hanoi Capital Region. This role is responsible for leading the analysis of business needs, gathering and validating business requirements, and translating them into clear specifications for technical and project teams. The Lead Business Analyst will collaborate closely with stakeholders to understand current business processes, identify gaps, and propose improvement initiatives and solution options. Day-to-day responsibilities include facilitating workshops and meetings, preparing documentation such as process flows and requirement catalogs, and ensuring alignment between business objectives and delivered solutions. The role also involves mentoring junior analysts, contributing to project planning, supporting testing and solution validation, and providing ongoing support during implementation and post-deployment.Qualifications Strong Analytical Skills to interpret data, diagnose problems, and support evidence-based decision-making.Proficiency in Business Analysis and Business Requirements gathering, including translating stakeholder needs into clear, actionable specifications.Ability to understand, model, and optimize Business Process workflows, with experience in process improvement or re-engineering.Excellent Communication skills for engaging stakeholders, facilitating workshops, preparing documentation, and presenting findings.Experience leading business analysis activities on medium to large-scale IT or digital transformation projects.Familiarity with common business analysis methodologies, tools, and frameworks (e.g., BPMN, use cases, user stories).Demonstrated ability to collaborate in cross-functional teams and build strong relationships with business and technical stakeholders.Bachelor’s degree in Business, Information Systems, Computer Science, or a related field; advanced certification in business analysis (e.g., CBAP, PMI-PBA) is an advantage.Experience working in enterprise environments or consulting, preferably within technology, financial services, public sector, or similar industries.Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced setting.