Lead- Cross Sell and Experience

Love solving for the consumer? Obsessed with growth? Think there’s always a smarter way to do things?Come build the next big One Airtel / Black growth story with us.✅ Own the One Airtel / Black NADS charter across bundling & unbundling, with a clear focus on churn reduction and retention.✅ Drive consumer experience and ARPA through deeper multi-product adoption and differentiated FMC propositions.✅ Identify churn and cross-sell opportunities through customer insights, data, market visits and fleet interactions.✅ Deep-dive into customer & fleet journeys to identify friction and intervention opportunities.✅ Create innovative, out-of-the-box bundling, cross-sell and retention interventions.✅ Independently identify problems, write charters and drive solutions from insight to scale.✅ Lead large CFTs across Product, Engineering, Growth, D2C, HDO, CLM & Channel.✅ Bring strong consumer understanding, commercial acumen and execution orientation, with ownership of ARPA, FMC penetration and churn outcomes.