Lead Management Specialist

📍 Location: Abu Dhabi, UAE🏢 Company: Emirates ZoneEmirates Zone is looking for a Lead Management Specialist to join our growing team. The ideal candidate will be responsible for managing incoming leads, maintaining CRM accuracy, qualifying inquiries, assigning leads to the sales team, and ensuring timely follow-up to maximize conversions.Key ResponsibilitiesManage and qualify incoming leads from multiple channels.Maintain accurate customer records in the CRM.Assign leads to the appropriate sales consultants.Monitor lead follow-ups and response times.Coordinate with the sales team to ensure timely customer engagement.Prepare daily and weekly lead performance reports.Maintain data accuracy and eliminate duplicate records.Requirements2+ years of experience in Lead Management, CRM Administration, Sales Coordination, or Customer Service.Experience using CRM systems (Zoho, HubSpot, Salesforce, or similar).Strong organizational and communication skills.Proficient in Microsoft Excel and MS Office.Ability to work in a fast-paced environment with excellent attention to detail.Experience in Business Setup, PRO Services, Corporate Services, Banking, Real Estate, or related industries is an advantage.Why Join Emirates Zone?Career growth opportunitiesProfessional and collaborative work environmentCompetitive salary and benefitsBe part of one of the UAE's leading business setup and PRO service providersIf you are organized, detail-oriented, and passionate about managing customer inquiries and supporting sales success, we'd love to hear from you.