Lead Manager - Education and Technology

The Lead Manager – Education and Technology will lead Dharmalife Foundation's technology-enabled education and skilling ecosystem across LUYM, BSBC and JAYA. The role sits at the intersection of technology, education, pedagogy, people, data and field implementation, with the overall mandate of ensuring that technology translates into better learning outcomes, stronger teaching and training capability, greater programme reach and measurable impact.The role will provide national leadership for digital learning platforms, learning quality, teaching and training standards, data and impact, responsible AI, safeguarding and digital governance.ResponsibilitiesA. Digital Learning & Product LeadershipOwn the technology-enabled learning ecosystem and ensure that platforms are relevant, usable, adopted, and scalable across programmes and states.Platform & Product OwnershipOwn the LUYM, Quest, Preschool, Roshni AI and JAYA platforms from product strategy and roadmap through implementation, adoption and continuous improvement.Translate programme, learner, teacher and field requirements into clear product priorities and technology solutions.Develop and maintain product roadmaps in alignment with organisational and programme priorities.Establish product priorities based on learner value, learning outcomes, usability, scalability, cost and evidence of impact.Drive continuous improvement based on user feedback, field experience, platform data and programme outcomes.Ensure platforms are simple and intuitive for students, teachers, trainers, DLEs and programme teams. Technology Adoption & Field ImplementationDrive adoption and effective utilisation of digital platforms across programme states.Work closely with State Managers to address technology-related requirements, including devices, connectivity, user capability, content and platform adoption.Establish implementation and onboarding processes for new technology solutions.Monitor platform adoption, utilisation and user experience across states.Identify field-level technology bottlenecks and ensure timely resolution with relevant technology/product teams.Ensure technology solutions are appropriate for rural, low-connectivity and resource-constrained environments.Government & Institutional CoordinationSupport and lead technology-related engagement with government departments, schools, Anganwadi’s, BSBC centres and other institutional stakeholders.Lead government approvals, renewals and periodic reviews required for technology-enabled programme delivery.Build institutional partnerships that enable scale and sustainability of digital learning interventions.Innovation & PartnershipsIdentify emerging technologies and evidence-based innovations relevant to education and skilling.Evaluate potential EdTech, AI and technology partners.Lead pilots and proofs-of-concept before wider deployment.Build partnerships with technology companies, universities, research institutions and other ecosystem players.Thought Leadership, External Representation & Knowledge SharingRepresent Dharma Life in relevant education, technology, skilling and social-sector forums. Provide thought leadership on technology-enabled learning, responsible AI and programme innovation. Share programme evidence and learnings, strengthen sector visibility, and build relationships with government, funders, technology partners, academic institutions and networks.B. Learning Quality, Pedagogy & Workforce CapabilityOwn national standards for teaching, training and learning quality, ensuring that technology strengthens—not replaces—effective human facilitation.Teaching & Training StandardsEstablish national teaching and training standards across LUYM, BSBC and JAYA, covering lesson preparation, facilitation, learner engagement, assessment and digital tools. Promote inclusive, learner-centric blended learning, supported by classroom observation, quality assessment, coaching and continuous improvement mechanisms.Teaching & Training WorkforceProvide functional leadership to teachers and trainers across states for pedagogy, standards, quality and safeguarding.Lead national frameworks for recruitment, onboarding and capability development of teaching and training staff, in coordination with State Managers.Define competency frameworks and performance standards for teaching and training roles.Design and drive continuous professional development programmes.Use data, classroom observations and field feedback to identify capability gaps and design interventions.Build a culture of continuous learning and professional excellence among the teaching and training workforce. Curriculum & Content LeadershipSet priorities for curriculum and content development across LUYM, Preschool and JAYA.Ensure curriculum is aligned with programme objectives and learner needs.Oversee development of high-quality digital and blended learning content.Ensure content is accessible, engaging, age-appropriate and contextually relevant.Establish content quality assurance processes.Ensure AI-assisted or AI-generated educational content is appropriately reviewed by humans.C. Data, Impact & Learning IntelligenceBuild a culture where Dharmalife measures learning and skilling outcomes—not simply programme activity.National Learning & Programme DataOwn the consolidation of state-wise outcome and impact data across Preschool, LUYM and JAYA.Own the accuracy, completeness and consistency of data feeding into the DL One national dashboard.Establish clear definitions and data standards for:Enrolment - Sessions delivered – Attendance - ParticipationCurriculum completion - Learning outcomes - Skilling completionConversion - RetentionLearning Analytics & ImpactDrive improvements in field-level data capture so that reported utilisation reflects verified teaching and learning output rather than only hours or sessions logged.Develop dashboards and analytical tools that allow leadership to understand:Who is participating? How regularly are they participating?What are they learning? Where are learners dropping out?Which interventions are producing results?Establish mechanisms for baseline, periodic and endline learning assessment wherever appropriate.Use data to identify learning gaps, programme bottlenecks and opportunities for improvement.Translate field-level data into actionable insights for State Managers, Programme Leads and senior leadership.Leadership & Board ReportingConsolidate national programme and impact information for senior leadership and Board reporting.Ensure that reporting moves beyond activity metrics towards outcomes, impact and evidence of effectiveness.Present clear insights, trends, risks and recommendations to leadership.D. Responsible Technology, AI, Safeguarding & Data GovernanceEnsure that Dharmalife's use of technology and AI is safe, ethical, inclusive, responsible and compliant.AI in EducationOwn the responsible adoption of AI across LUYM, Quest, Preschool, Roshni AI and JAYA. Develop an organisational framework for responsible AI in education and skilling.Identify appropriate AI use cases such as:Personalised learning ; AI-assisted tutoring ; Content creationTeacher support ; Assessment and feedback; Translation and localisationLearning analyticsEstablish human oversight for AI-enabled learner interactions.Define guardrails for AI-generated educational content and learner-facing applications.Monitor risks relating to bias, inaccurate information, inappropriate content, exclusion and learner profiling.SafeguardingOwn safeguarding standards for the teaching and training workforce and technology-enabled learning environments. Design, mandate and monitor safeguarding training, including POCSO and POSH, as applicable.Ensure safe and appropriate interactions between learners and teachers/trainers across online and offline environments. Establish clear reporting, escalation and response mechanisms for safeguarding concerns.Data Protection & PrivacyEstablish practices for secure collection, storage, access, use, sharing and retention of learner data, including appropriate consent for minors.Implement role-based access and data-sharing protocols, and ensure partners comply with Dharmalife’s applicable data-protection, privacy and safeguarding requirements.Cross-Functional Work CoordinationThe role will operate across functions and will be expected to connect technology, pedagogy, programme implementation, data and field realities.The Lead Manager will:Work closely with State Managers to align technology, staffing, training, devices, connectivity and content requirements.Work with the Deputy Manager – Content, Communication & Skilling to align curriculum, content, communication and skilling priorities.Coordinate with teaching and training teams to ensure consistent standards nationally. Work with technology/product partners on platform development and issue resolution.Collaborate with programme and impact teams to connect programme implementation with learning outcomes.Provide regular updates to the Chief of Staff and senior leadership.Qualifications and ExperiencePostgraduate degree in Education, Educational Technology, Technology, Management, Social Sector Management, Public Policy or a related field.8–12 years of progressive experience in education, EdTech, digital learning, technology-enabled programme delivery or social-sector transformation.Demonstrated experience leading technology-enabled education or skilling programmes at scale.Experience managing geographically distributed or multi-state teams.Experience translating educational/programme requirements into technology or product solutions.Strong understanding of pedagogy, learning outcomes, and digital learning models.Experience with programme data, dashboards, analytics and impact measurement.Experience working with government departments, schools or institutional stakeholders.Working knowledge of child safeguarding, including POCSO and POSH.