Lead Program Manager

Job Title: Lead Program ManagerJob Type/FLSA Classification: Full-time; ExemptReports to: Senior Program ManagerSalary: $80,000 - $90,000 annuallyHarmony Project is an award-winning research-based 501(c)(3) nonprofit organization that serves youth in communities with limited resources across Los Angeles.

We promote positive youth development through year-round music lessons and ensemble participation.Job OverviewWe are seeking a Lead Program Manager to oversee a team of Program Managers and their sites. The ideal candidate will be responsible for the artistic vision and implementation across multiple sites, the day-to-day coaching and development of Program Managers, and the continued growth and quality of each site's programming.Key Roles (Essential Job Responsibilities)Collaborate with senior leadership to understand and implement the artistic vision across all managed sites, ensuring consistency of program quality, curriculum, and ensemble excellence.Create a vertical alignment plan with support from Teaching & Curriculum to integrate classical, contemporary music, technology, and culturally responsive pedagogy.Directly supervise, coach, and evaluate a team of Program Managers, providing regular performance feedback and professional development support.Partner with individual Program Managers to develop plans to meet goals, including community engagement strategy, program design, and sustainable growth.Conduct regular site visits and rehearsal/classroom observations, coaching Program Managers and Teaching Artists on artistic and operational standards.Support Program Managers in the recruitment, onboarding, and ongoing development of Teaching Artists, in partnership with the Director of Teaching and Curriculum.Review and approve site-level budgets prepared by Program Managers; monitor spend against budget and flag variances.Lead and quality-check the annual Progress Check-In process across all managed sites.Aggregate and analyze site-level data (attendance, retention, recruitment) to identify trends and drive site improvement plans.Collaborate with the Senior Program Manager on strategic planning, new site development, and program expansion.Communicate regularly with the Senior Program Manager on statuses of Program Managers and their sites.Serve as the escalation point for site-level challenges, including family concerns, staffing gaps, and community partnership issues.Represent Harmony Project at concerts, community events, and partner meetings across managed sites.Support the Senior Program Manager in developing and delivering training for Program Managers.Key Performance Indicators (KPIs)Success in this role will be evaluated against the following measures:Maintain student retention of 80% or higher across all managed sites.Maintain student attendance of 80% or higher across all managed sites.Meet or exceed new student recruitment targets across all managed sites.Monitor student artistic progression via the Progress Check-ins (PCIs).Program Manager retention and engagement/satisfaction across the team.Consistency of artistic quality across sites, measured through site-visit rubric scores.On-time, accurate completion of program reports.Site budgets stay within approved variance thresholds.Growth in community and school partnerships across managed sites.Successful execution of concerts and performances across managed sites.Teaching Artist retention across managed sites.Required Skills/AbilitiesA personal mission, vision, and values that align with Harmony Project's.A passion for community impact, youth development, and artistic excellence.Demonstrated ability to lead, coach, and develop other managers.Exhibit professionalism and integrity through superior written and verbal communication skills, including with community and school partners.Exceptional organization, attention to detail, and ability to manage multiple sites and priorities simultaneously.Strong analytical skills, including comfort working with attendance, retention, and budget data.Ability to thrive in a continually evolving environment.Fluency in Google Suite, Microsoft Office programs (Word, Excel, Outlook, and PowerPoint), Slack, and Canva, and ability to do internet research. Experience with Salesforce and MailChimp a plus.Education and ExperienceBachelor's degree with experience in an area related to youth education and program management, preferably in the field of music or community development.Minimum 7 years experience working in a related field.Minimum 7 years experience directly supervising and developing other managers.Demonstrated success managing budgets across multiple programs or sites.Knowledge of working in community and school partnerships.Prior nonprofit work experience a plus.Physical RequirementsProlonged periods of sitting or standing.Regular travel between sites within the Los Angeles area and Orange County.Additional RequirementsFlexible work schedule to include some weekends, weeknights, and holidays.To ApplyPlease apply by sending your resume and cover letter to work@harmony-project.org.DisclaimerThe information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.