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Learning & Development Operations Coordinator

eTeam · Beaverton, OR

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Job Title: Learning & Development Operations CoordinatorLocation: Beaverton, OR, 97005Duration: 11 monthsPay Range: $(35.21 – 38.46)/hr on W2 all-inclusive without benefits Job Description:Location and/or time zone: PHKReason for opening: Extra workload the team needs help withExpected contract length: 52 weeks from start dateTeam details & who they will work with: Learning & Development, HR Learning & Development PHK HubInterviews: 2 rounds, meet with the HM and one other team member Desired candidate profile:Minimum required years of experience: 2+ YOE in Learning and Development or HR Operations.This is a tech savvy role with very administrative, repetitive tasks Top must-have skills include the following:Creating learning courses, tracking attendance in an LMS, maintaining a source of truth with spread sheets and documentsCreate communications based on existing templates and send them out to candidates Nice to have skills:High attention to detail, very time sensitive role, needs to have a strong personal organization systemHighly collaborative with other team members, is a team player, not afraid to ask questions Software/technical requirements:Workday LearningLearning management systems (LMS)Campaign Monitor - communications systemsServiceNow - queue management programs, similar to salesforceSmartsheets - similar to Air Table or Excel, used to track session details and attendance Who we’re looking forThe Learning & Development Operations Coordinator supports the program delivery and administration of programs and experiences that reflect our culture and inspire connection. The ideal individual is comfortable owning repeatable, day to day operational activities, ensuring a consistent and high quality experience for learners and partners.2+ years of experience in operations, event planning & coordination, or a related fieldBachelor’s degree in Learning & Development, Human Resources, or related field. Will accept any suitable combination of education, experience and trainingConfident using technology and communication tools, including Workday Learning, Campaign Monitor, Airtable, and ServiceNow, as part of daily workStrong attention to detail and follow throughTeam player who builds & maintains trusted, productive working relationships with stakeholders & partners What You Will Work OnYou’ll execute the day to day operations that bring our learning programs to life. Your work ensures programs are delivered smoothly and consistently.Coordinates and supports delivery of short-duration learning experiences (e.g. single-session or single-day programs)Collects, validates, and maintains content and participant data in Workday LearningExecutes session communications to participants through Campaign MonitorMaintains accurate program data in AirtableMonitors & responds to employee requests through ServiceNowResolves routine delivery issues & escalates risks appropriatelySupports finance and vendor administration activitiesMaintains professional relationships & responds to stakeholders Who You Will Work WithThis role sits within HR’s Learning & Development (L&D) ecosystem, a team that strengthens leadership and capability across the enterprise. Reporting to the Senior Manager, Learning Operations, you’ll work closely with L&D Operations and Facilitation teammates to coordinate and execute administrative tasks, ensuring accurate and timely operational support.