Learning And Development Officer

Saudi Service Company Limited (SSCL) is a leading service provider in the Kingdom of Saudi Arabia, specializing in maintenance operations, facility management, and technical support services. The company is committed to delivering reliable, high-quality, and cost-effective solutions that ensure the smooth and efficient operation of client facilities across healthcare, industrial, and commercial sectorsKey responsibilities:Design and develop interactive e-learning courses and digital training materials using modern authoring tools and learning platforms. Collaborate with subject matter experts (SMEs) to translate training requirements into effective e-learning content.Manage the Learning Management System (LMS), including content upload, learner tracking, and reporting. Implement blended learning solutions that combine e-learning, virtual training, and on-the job learning. Evaluate training effectiveness through learner feedback, assessments, and performance improvement metrics.Update existing e-learning courses to ensure accuracy, relevance, and compliance with company policies and standards. Ensure accessibility, usability, and alignment of all training materials with corporate competency frameworks. Coordinate with IT and HR teams to maintain the functionality, security, and integration of learning technologies. Support employees and managers with technical assistance and guidance on e-learning tools and systems. Research emerging learning technologies, tools, and methodologies to recommend enhancements to digital learning strategies. Monitor vendor performance and ensure quality in outsourced e-learning content or LMS services Prepare reports and dashboards on training participation, completion rates, and learning outcomes for management review. Ensure alignment of individual and team efforts with the organization's strategic goals, fostering a culture of collaboration, accountability, and continuous improvement to achieve desired outcomes. Perform any additional duties or tasks assigned by the direct supervisor, as required to support departmental and organizational objectives.Education & Experience:

• Bachelor’s degree in human resources, Education Technology, Instructional Design, or a related field.
• 3–5 years of experience in e-learning development, instructional design, or training coordination, preferably within corporate HR or facility management environments.