Level 2 Technical Coordinator

Key Responsibilities:✅ Coordinate post-installation activities and deployments✅ Configure Windows devices, hardware, and peripherals✅ Perform Level 2 technical support and troubleshooting✅ Validate network connectivity and system readiness✅ Work closely with field installers, IT teams, and stakeholders✅ Maintain deployment documentation and support tickets✅ Escalate complex issues to Level 3 support when requiredRequired Skills:✔️ Level 2 IT Support / Technical Coordinator / Deployment Engineer experience✔️ Strong Windows, networking, and endpoint configuration knowledge✔️ Excellent troubleshooting and stakeholder management skills✔️ Experience with ITSM/ticketing tools✔️ Ability to manage multiple site deployments simultaneously⭐ Experience supporting large-scale multi-site environments and retail/hospitality technology deployments will be highly regarded.