Life Science Engineer Lead

Why Renovo?Renovo Solutions is a nationwide healthcare and life sciences technology management company. We offer a range of opportunities for employees to grow within the company. With a presence in 40+ states and a growing international footprint, we provide comprehensive solutions for managing and maintaining the equipment our clients depend on. We prioritize investing in our employees’ development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference while advancing your career with Renovo.Summary:The Life Science Engineer, Lead is the senior technical person at an assigned Johnson & Johnson site under the Enterprise Laboratory Instrument Services (ELIS) program. The role carries a full service caseload and, alongside it, technical authority for the site.This is a working lead, not a manager. The Lead performs calibration, scheduled maintenance, demand maintenance and repair on the site asset base like any engineer, and is additionally the person the site turns to when a repair is beyond another engineer, when a vendor recommendation needs challenging, or when a technical judgment has to be made and nobody more senior is on site.What you will do:Service delivery:Perform calibration, scheduled maintenance (SM), demand maintenance (DM), diagnostics and repair across the assigned site asset baseCarry a full service caseload alongside the lead responsibilities of the roleRestore instruments to service and verify performance against manufacturer specification before releaseSupport instrument installation, relocation, qualification and decommissioning alongside the Lifecycle and Relocations CoordinatorCover satellite locations assigned to the site, including remote technical support where an in-person visit is not warrantedTechnical authority for the site:Act as the technical escalation point for site engineers and technicians on difficult diagnostics and repairsDetermine whether a reported issue is an instrument fault, an operator or method issue, a consumable or sample issue, or an environmental condition, before a service call is raisedReview vendor and OEM diagnoses and quoted repairs, and challenge scope that is disproportionate to the faultMake the return-to-service decision on instruments where site judgment is requiredProvide technical input on repair versus replace, end of life and capital replacement candidatesLeading the technical work:Allocate technical work across site engineers and technicians day to day in agreement with the Site Operations ManagerCoach and develop site technical staff on platform knowledge, diagnostic method and documentation qualityVerify that engineers and technicians are qualified on a platform before they work on it independentlyBuild platform coverage depth so no single instrument family depends on one personIdentify training needs and feed them to the Technical Training SpecialistSelf-perform expansion:Identify assets where Renovo self-perform service is technically viable and build the case with usage and failure evidenceSupport the qualification path for new platforms brought in scope, including training, tooling and documentation requirementsAdvise on parts, tooling and test equipment needed to expand self-perform coverage at the siteTrack first-time-fix and repeat-fault patterns and act on themData and record accountability:Own accuracy of the technical record for work performed, including fault found, action taken, parts used and labor timeEnsure asset configuration, location and status are correct in the system of record after any work that changes themClose work orders with complete and accurate data so reporting, invoicing and compliance evidence hold upRaise record discrepancies found in the field rather than working around themVendor technical interface:Witness and technically review vendor work where the asset criticality or the quote value warrants itProvide the technical basis on which the coordination team approves or rejects a vendor invoiceQuality, compliance and safety:Complete all documentation to GxP and client quality system requirementsSupport audits, quality reviews and regulatory inspections with technical evidenceFollow laboratory safety requirements including biological, chemical, electrical and cryogenic hazards, and exercise stop-work authority when a task cannot be performed safelyMaintain calibration status and traceability of test equipment usedEscort and vendor hosting, a standing expectation of every site-based role:Escort and host OEM and third-party personnel in client laboratories and equipment areas, on request and regardless of whose scope the instrument sits inConfirm third-party personnel are inducted, badged, trained, and compliant with client site access and safety requirements before they enter a laboratoryRemain with third-party personnel while they work where the area, the hazard, or the client requires continuous accompanimentConfirm the work performed matches what was authorized, and that the area is left clean, safe, and operationalVerify the service report or work record is complete before the third party leaves site, and route it for invoice verificationEscalate immediately where a third party arrives unannounced, without correct documentation, or attempts work outside the authorized scope

Qualifications

7+ years of hands-on service experience on laboratory or analytical instrumentation, or equivalent biomedical equipment service experienceDemonstrated depth on multiple instrument platforms, which may include chromatography, mass spectrometry, spectroscopy, plate-based detection, centrifugation, cell culture or laboratory automationDemonstrated ability to diagnose faults beyond the manufacturer service manualExperience acting as a technical reference point for other engineers, whether or not the role carried a formal titleExperience working inside a client facility as an embedded service provider strongly preferredWorking knowledge of GxP requirements, calibration traceability and data integrity expectationsExperience with a computerized maintenance management system (CMMS)Experience in a pharmaceutical, biotechnology or research environment strongly preferred.Education/Special Training:Associate degree or technical diploma in electronics, instrumentation, engineering technology, biomedical equipment technology or a related field. Equivalent experience or military technical training consideredOEM platform training on relevant instrument families required or supported after hireTraining in laboratory safety, GxP and data integrity provided or requiredProgression toward CBET or equivalent certification supported

Required Competencies

Technical Depth - solves faults that others escalate, and explains how rather than just fixing itTechnical Judgment - decides what is genuinely wrong before spending client money on itAccountability - owns the instrument outcome, not just the work orderCoaching - develops the engineers around them and does not hoard platform knowledgeCommercial Awareness - recognizes a quoted repair that does not match the faultDocumentation Discipline - writes a record another engineer and an auditor can both useSafety Leadership - holds the standard and stops work when it is not safeIntegrity - can admit mistakes, is direct and truthful, and acts in the best interest of clients, employees and RenovoSuccess Measures:Scheduled maintenance completion against planDemand maintenance response and resolution timeFirst-time-fix rate and repeat-fault rateEscalations resolved on site without OEM engagementVendor quotes reduced or avoided through technical challengeSelf-perform conversion candidates identified and qualifiedTechnical record and work order data accuracySite engineer qualification completion and platform coverage depthUptime and availability of critical instrumentationSafety performance and audit outcomesSafety Requirements:Abide by and follow Renovo safety policies, procedures, and injury and illness prevention expectationsMaintain a safe working environment for self and others when visiting customer sites, laboratories, offices, or operational environmentsFollow applicable customer site safety requirements, OSHA guidelines, and laboratory or facility-specific procedures as requiredComplete required safety training assignments on timePhysical Requirements:Regular work in active laboratory environments, including areas with biological, chemical, electrical and cryogenic hazardsAbility to wear required personal protective equipment for extended periodsAbility to kneel, bend, reach and work in confined equipment spacesOccasional lifting up to 25 kilograms with appropriate assistance or equipment.Travel approximately 10 to 20 percent, covering assigned satellite locations, OEM training and peer site support.Classification:FLSA: ExemptNote: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.EEO StatementRENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.