Logistics Coordinator

Do you have over 2 years' experience in shipping, logistics, or coordination roles?Do you have advanced Excel skills and experience with shipping software?Do you have a proactive, problem-solving attitude and take ownership of issues before they escalate?MacGregor Black is partnering with a leading consumer goods business on the search for a Logistics Co-ordinator based in Wigan.This is a pivotal role at the centre of the supply chain, connecting factory production with customer delivery across domestic and international markets. The successful candidate will own the shipping process end to end from carrier negotiation and documentation through to problem resolution in a business where speed and accuracy directly affect customer experience. It's a role suited to someone who enjoys structure, moves fast, and takes ownership when things go wrong.

Key Responsibilities

Coordinate daily outbound shipments, domestic and international, across multiple carriers and freight forwardersPrepare and verify shipping documentation, including commercial invoices, packing lists, certificates of origin, and customs declarationsAct as the primary point of contact for carrier representatives, negotiating rates and resolving service issuesMonitor shipments in transit and provide tracking updates to internal stakeholders, addressing delays and exceptions as they ariseLiaise with overseas teams and factories to schedule pickups, confirm order accuracy, and support fulfilment operationsAudit freight bills, manage the logistics budget, and identify opportunities to reduce shipping costs without compromising serviceInvestigate and resolve shipping issues, including delays, lost packages, damage, and customs holdsMaintain accurate shipping records using internal systems and customer portalsWhat We're Looking For:2+ years' experience in shipping, logistics, or coordination, ideally within consumer goods, e-commerce, or retailWorking knowledge of domestic and international shipping regulations, customs documentation, and IncotermsProficiency in Microsoft Excel and shipping software (e.g. FedEx Ship Manager, UPS WorldShip)Strong organisational skills, with the ability to manage multiple priorities and deadlinesExcellent verbal and written communication skillsA proactive, self-starting approach to problem-solvingFor more information, contact Jordan Molloy.