Logistics Coordinator

The LTL Specialist manages less-than-truckload (LTL) and full truckload (FTL) shipments from quote to delivery. This role books freight with LTL carriers, tracks shipments, resolves exceptions, and keeps customers informed. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced freight environment.Key ResponsibilitiesServe as the primary point of contact for all LTL quoting, booking, and shipmentsQuote and book FTL (full truckload), drayage, and intermodal shipments in addition to LTLSource, vet, and dispatch carriers for LTL and FTL loads, including negotiating rates and onboarding new carriersCarrier sales: call and post on load boards to cover open loads, matching the right carrier, equipment, and lane at a competitive rateCarrier relations: build and maintain a reliable carrier network, serve as the carrier's main point of contact, and resolve service or payment issuesMonitor carrier compliance and performance, including authority, insurance, safety ratings, and on-time serviceVerify freight details: weight, dimensions, freight class, NMFC codes, and accessorialPrepare and review Bills of Lading (BOLs) and shipping documentsTrack and trace shipments daily, and update customers on status, delays, and delivery timesRetrieve and upload Proof of Delivery (POD) documentsKeep the TMS updated with accurate shipment status, documents, and notesResolve exceptions: missed pickups, reweighs, reclasses, damages, and shortagesFile and follow up on freight claims and invoice disputesAudit carrier invoices for accuracy before billingMeet department performance goals and quotas set by OperationsBuild strong relationships with customers and carrier partnersSupport the operations team with other duties as assignedQualificationsRequiredHigh school diploma or GED1–2 years of experience in LTL, FTL, freight brokerage, logistics, or transportationWorking knowledge of freight classes, NMFC, and accessorial chargesProficiency in Microsoft Office (Outlook, Excel, Word)Strong communication, negotiation, problem-solving, and customer service skillsAbility to multitask and meet deadlines in a fast-paced settingPreferredExperience with a TMS, LTL carrier portals, and load boards (such as DAT or Truckstop)Associate's or bachelor's degree in logistics, supply chain, or businessBilingual (English/Spanish)BenefitsMedical, dental, and vision insurance401(k) with company matchPaid time off (PTO)Paid vacation timeConsistent weekday schedule with no nights or weekWork EnvironmentThis is an on-site office position at our Dallas corporate office. Work is performed mainly at a computer and on the phone. The role requires sitting for extended periods and occasionally lifting up to 25 lbs.Equal Opportunity EmployerCargo Express Freight is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.This job description is not an exhaustive list of duties. Responsibilities may change based on business needs.