Logistics Customer Service Specialist

Job Responsibilities：Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years.Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.Strong communication and problem-solving skills, with a client-focused attitude.Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required.Ability to coordinate across teams and handle operational exceptions in a fast-paced environment.

Job Requirements

Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years.Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.Strong communication and problem-solving skills, with a client-focused attitude.Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required.Ability to coordinate across teams and handle operational exceptions in a fast-paced environment.