Logistics Manager

Gleeson has partnered with a leading Logistics business to recruit an experienced Customer Logistics Manager. This is a fantastic opportunity for a driven logistics professional to take ownership of customer logistics, inventory planning, SAP operations, pricing management, and customs compliance while leading a high-performing team.This role is well suited to a proactive leader who thrives in a fast-paced environment, enjoys driving operational improvements, and is passionate about delivering outstanding customer service while maintaining efficient supply chain operations.Job Title: Customer & Logistics Manager Location: Coventry Salary: £48,000 - £53 ,000 + Bonus Key ResponsibilitiesLead and manage the day-to-day activities of the Customer Logistics functionOversee customer order processing, quotations, invoicing, and customer enquiriesManage SAP pricing files across wear parts, consumables, spare parts, and third-party productsReview and challenge pricing structures to ensure competitiveness whilst protecting marginsLead inventory planning activities to optimise stock availability and minimise holding costsManage MRP processes and proactively address slow-moving and obsolete stockOversee procurement and replenishment of third-party productsEnsure inventory accuracy between internal systems and third-party logistics providersMaintain SAP material master data, including new part creation and substitute part managementEnsure compliance with UK customs regulations, import/export requirements, and trade proceduresLiaise with freight forwarders, customs agents, customers, and internal stakeholders to resolve customs-related issuesMonitor sales order processing and ensure timely release of customer ordersManage supplier purchase orders and oversee open order management processesProduce back order and inventory analysis reports, identifying risks and implementing corrective actionsDrive continuous improvement initiatives across logistics operations and SAP processesMonitor departmental performance against KPIs, SLAs, and customer expectationsLead, coach, and develop the Customer Logistics team to maximise performance and service deliveryPromote a culture of accountability, collaboration, and continuous improvementIdeal Experience5+ years experience within logistics, supply chain, inventory management.Strong SAP experience across pricing, material master data, purchasing, inventory management, and order processingExperience managing MRP and inventory planning activitiesWorking knowledge of UK customs, import/export procedures, VAT, and trade compliance requirementsProven experience leading and developing customer-focused operational teams At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.