Logistics Specialist

Customs Agency Services (CAS) has a reputation as Adelaide’s leading International Logistics Provider and Customs Brokerages. As we approach 50 years of strong industry relationships, we provide access to the world’s most significant trade routes for our customers operating in various industry sectors across Australia.CAS are a division of the Mondiale VGL Group, Oceania’s leading freight and logistics provider offering a complete end-to-end service inclusive of pick up at origin, air freight and sea freight, customs clearance, warehousing and transport. With over 1,500 employees located in 13 countries across the globe, our team members come from a diverse range of backgrounds, ages, cultures and beliefs, which is a key strength in our success.This is an opportunity to be part of CAS’ dynamic and dedicated team, who continually set the benchmark for providing the very best service to Importers and Exporters across the country.Job DescriptionAs a Logistics Specialist at CAS, you'll manage daily operational activity across a diverse freight portfolio while acting as a trusted advisor on transport and distribution. You'll balance precision and pace: keeping shipments compliant, deliveries seamless and client accounts current, while contributing to the strategies that make our operation more efficient and more resilient.What you'll doRun the operationCoordinate daily FCL, LCL and airfreight shipments from booking through to deliveryLead AQIS and customs compliance, including pay-in entries and fumigation/inspection bookingsKeep every job accurate and current in CargoWise, including loading transport invoices to each jobMonitor deliveries closely, making sure deadlines are met and documentation is spot-onProtect margins by ensuring empty containers are collected and dehired within free timeAdvise and influenceProvide strategic and technical support to line managers on transport and distribution mattersHelp develop and implement transport strategies and action plans that support sustainable, long-term goalsContribute pricing input on transport costs for projects and destinationsDrive continuous improvement and champion workflow processes across the teamBuild relationshipsPartner with customers and overseas agents, keeping them informed and confidentManage transport providers and resolve issues in line with company proceduresWork closely with our Manager – Client and Business Services and colleagues across the businessRespond to every email promptly and professionallyQualifications3+ years of international freight forwarding experience in Australia, with the depth to work independently and guide othersStrong working knowledge of AQIS and customs requirementsExcellent verbal and written communicationAdvanced Excel and Office 365 skillsStrong customer service skills and a positive, friendly natureCargoWise One experience (preferred, not essential)A current police check, or the ability to complete one immediatelyThe drive, passion and dedication to grow your career in a dynamic, challenging industryAdditional InformationWe believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day.