Luxury Fashion Leader (Sales Director & Showroom Manager)

Role OverviewWe are seeking a commercially driven and operationally skilled Sales Director & Showroom Manager to lead business growth and oversee daily operations for a luxury fashion showroom and portfolio of international brands in Riyadh. This role combines strategic commercial leadership (VIP acquisition, revenue growth, CRM expansion, inventory planning) with operational excellence (visual merchandising, team leadership, client experience). . Strong experience in luxury fashion.Key ResponsibilitiesStrategic Sales & Commercial Growth

• Develop and execute the overall sales strategy for the showroom and brand portfolio to deliver on commercial objectives.
• Identify opportunities to expand market penetration, increase average transaction value (ATV), units per transaction (UPT), and customer retention.
• Lead sales forecasting, budgeting, product selection, and inventory planning in collaboration with senior management.
• Analyze sales performance by brand, collection, category, and SKU to optimize inventory performance.
• Monitor luxury retail trends, market dynamics, and customer behaviors within Saudi Arabia. Showroom Operations & Brand Standards
• Oversee daily showroom operations while upholding exceptional luxury service standards.
• Implement visual merchandising guidelines provided by partner brands, maintaining high presentation standards.
• Manage stock levels, inventory control, store replenishment, and stock transfers.
• Collaborate with marketing teams on VIP appointments, private shopping activations, product launches, and seasonal events. VIP Clients & Relationship Management
• Build and maintain strong relationships with VIP clients, private collectors, and high-net-worth individuals.
• Establish structured clients and CRM strategies to drive customer acquisition and database growth.
• Handle high-level client inquiries professionally while protecting brand reputation. Team Leadership & Development
• Lead, coach, and inspire showroom management and sales personnel.
• Set individual performance targets, define key KPIs, and conduct regular reviews.
• Ensure team mastery of brand heritage, product craftsmanship, and luxury service standards. Candidate RequirementsExperience & Background
• Proven track record of leadership in luxury fashion or premium retail management.
• Strong background in driving revenue growth and managing retail KPIs.
• Extensive experience in VIP client development and high-end CRM execution within the GCC market. Skills & Qualifications
• In-depth knowledge of luxury retail operations, inventory management, visual merchandising, and CRM tools.
• Strategic commercial mindset combined with meticulous attention to operational detail.
• Proven team leadership capabilities with experience developing high-performing teams.
• Established professional network within the luxury fashion segment.
• Polished professional demeanor and commitment to high-touch client service.
• Professional working proficiency in English is required; Arabic proficiency is highly preferred.