Luxury Salon Front Desk & client Experience Coordinator

Luxury Salon Front Desk & Client Experience CoordinatorWashington, DC | Confidential EmployerA prestigious, established luxury hair salon in Washington, DC is seeking a polished, professional Front Desk & Client Experience Coordinator to join our team.This is an opportunity for someone who enjoys working with people, providing exceptional hospitality, and being part of a sophisticated beauty environment.ResponsibilitiesWelcome and personally assist clients throughout their salon experienceAnswer phones, texts, emails and client inquiriesManage appointments and scheduling through PhorestProcess payments and maintain accurate client informationCoordinate with stylists and assistantsAssist with retail sales and inventoryHelp maintain an organized, elevated front-desk environmentFollow up with clients and encourage rebookingAssist with social media and basic marketing initiativesSupport daily salon operations and administrative tasksWe are looking for someone who is:Warm, polished and genuinely service-orientedExtremely reliable and punctualOrganized and detail-orientedComfortable communicating with high-end clienteleProactive rather than waiting to be told what to doComfortable learning technology and salon softwareInterested in beauty, fashion, hair and luxury hospitalityProfessional in appearance and communicationAble to work effectively as part of a teamPrevious salon, spa, luxury retail, hotel or hospitality experience is preferred. Phorest experience is a plus.Compensation$20–$25 per hour and bonuses for goals reached depending on experience and qualifications.Full-time position with opportunities for growth.

Location: Washington, DCEmployer: Confidential luxury salonQualified applicants will be contacted for an initial interview.

The salon’s identity and exact location will be shared with candidates who advance in the interview process.