Mall Manager
Confidential · Dubai, United Arab Emirates
Apply & track with Apply EdgeWE ARE HIRING – MALL OPERATIONS MANAGERWe are looking for an experienced Mall Operations Manager to join our team in Dubai.MANDATORY REQUIREMENT:Candidates must have proven hands-on experience in mall management and mall operations within Dubai, UAE.Only candidates with direct Dubai mall operations experience will be considered.
Key Responsibilities
- Oversee the day-to-day operations and management of the mall.
- Ensure smooth functioning of all mall facilities, services, and common areas.
- Coordinate with tenants, retailers, contractors, security, cleaning, maintenance, and other service providers.
- Monitor facility management, maintenance, housekeeping, security, and operational standards.
- Manage tenant relations and address operational issues promptly.
- Ensure compliance with health, safety, security, and regulatory requirements.
- Coordinate preventive and corrective maintenance activities.
- Manage operational budgets, service contracts, vendors, and cost control.
- Handle emergencies, incidents, complaints, and operational escalations.
- Conduct regular inspections and ensure the mall is maintained to high standards.
- Prepare operational reports and provide regular updates to management.
- Support mall events, promotions, and activities from an operational perspective.
Requirements
- Proven experience as a Mall Operations Manager / Mall Manager / Mall Operations professional.
- Mandatory Dubai mall management and mall operations experience.
- Strong understanding of mall facilities, tenant operations, FM coordination, security, and customer experience.
- Strong vendor and contractor management skills.
- Excellent leadership, communication, problem-solving, and stakeholder-management abilities.
- Strong knowledge of Dubai operational and regulatory requirements.
- Ability to manage multiple operational functions in a fast-paced retail environment.