Manager, Business Process Excellence

The Manager, Business Process Excellence is responsible for analyzing processes and implementing improvements to enhance operational efficiency and effectiveness. The role partners closely with business leaders and cross-functional teams to identify opportunities for process optimization, standardization, and automation. Through data-driven insights and process governance, the position helps build a culture of operational excellence across the organization.Job ResponsibilitiesLead the analysis of existing processes and systems, identify operational challenges and opportunity areas; present findingsDesign and offer proactive solutions and improvement plan in order to improve the business and operationsWork with business functions and assist in operationalizing business processesDelivers regular and ad-hoc reports on time as requested by the internal and external clientsBuild process flowcharts and documentationEnsure that the process changes/improvements are on time, within budget and at the required level of quality.Evaluate and assess the outcomes of the process change as established during the planning phase and determine learnings· Lead the analysis of existing processes and systems, identify operational challenges and opportunity areas; present findingsKey QualificationsUniversity degree or the equivalent of Business Management, Industrial Engineering, Information systems or related courses preferredAt least 2 years of Project/Business management work experience