Manager

We’re Hiring || Manager (Mumbai)Process: Sales & SolutionsDesignation - Consulting & Solutioning ManagerShifts: General Shift (Day)Working Days: 5 days a week, 2 week offsLocation - Thane (But need to travel to Malad Site - when required)Education - Graduation (Mandatory)Experience Required-Minimum 3+ years of experience in Solutions / Presales role (BPO/ITES industry)Experience in handling RFP/RFI responses and client presentationsExposure to solution design, pricing, and deal support is mandatoryExposure to digital transformation and automation-led solutioning.Responsibilities:Solutioning & Proposal DevelopmentUnderstand client requirements (RFP/RFI/RFQ) and translate them into scalable solutionsDesign end-to-end solutions covering process, technology, staffing, pricing, and transition approachDevelop high-quality proposals, presentations, and commercial modelsCollaborate with operations, Recruitment, Training, Quality finance, HR, and IT teams for solution inputs.Presales SupportPartner with Sales/Business Development teams to support deal pursuitsParticipate in client calls, workshops, and site visits to gather requirementsDeliver impactful client presentations, solution walk-throughs, and value propositionsSupport negotiations and closure of dealsPricing & CommercialsHave an understanding of various pricing models (FTE-based, transaction-based, hybrid models)Ensure solution meets client expectations while maintaining profitabilityConduct benchmarking and costing analysisMarket & Industry InsightsStay updated on BPO trends, emerging technologies (AI, automation, analytics)Support creation of solution offerings and capability decksContribute to thought leadership and differentiation strategiesTransition SupportWork with operations and transition teams to ensure smooth deal handoverProvide inputs to transition planning and solution validationKey Skills & Competencies:Strong understanding of BPO/ITES processesExcellent solutioning and analytical skillsStrong commercial acumen and pricing expertiseExceptional communication and presentation skillsAbility to manage multiple bids and tight timelinesStakeholder management and collaboration skillsKnowledge of automation/digital tools (RPA, AI, analytics) is a plus.Interested candidates can connect with-Simran Rana (HR) - 9137514621Or can share resume on simran.rana1@teleperformancedibs.com