Manager – Collections & Credit Control

Monk-E is a new-age media company that represents digital creators, builds creator-led intellectual properties, and designs ROI-driven influencer campaigns for leading global brands.Role DescriptionOwn end-to-end recovery of outstanding payments and ensure collections happen on time.Maintain a daily receivables tracker covering dues, ageing, commitments and next actions.Drive persistent follow-ups and escalations with client finance, procurement and business teams.Work closely with Sales, CS and Finance to resolve invoice, PO, documentation and payment blockers.Own high-value and overdue accounts and ensure every committed payment is followed through until received.Track collection performance, ageing and DSO, and report key risks to management.Build strong relationships while being firm, proactive and relentless about cash recoveryQualificationsBachelor’s degree in Finance, Accounting, Business Administration, or a related field; professional certifications in credit management are a plus.Strong collections and credit control experience, including managing aging reports, setting credit limits, and reducing overdue receivables.Solid finance and accounting knowledge, including understanding of invoicing, reconciliation, and revenue recognition principles.Proficiency with Excel and financial or ERP systems for tracking payments, generating reports, and analysing collection performance.Excellent communication and negotiation skills to engage with clients, internal teams, and senior stakeholders in a professional manner.Ability to manage multiple accounts, prioritize workloads, and maintain attention to detail in a fast-paced media or digital environment.Experience in media, advertising, or influencer marketing industries is an advantage.Demonstrated integrity, resilience, and a solutions-focused approach to resolving payment and credit issues.