Manager - Healthcare Digital Transformation

General

• Define the Digital & Smart brief, use cases, system architecture and integration matrix with management, operators and clinical teams.
• Drive the ELV, IT, MEPF, Interiors, Medical Equipment consultants, OEMs and system integrators so their designs match the digital architecture.
• Ensure integration with the Hospital Information System (HIS), Integrated Building Management System (IBMS), ELV and security systems using open protocols and interoperable standards.
• Lead value engineering of technology selection, system convergence, quantities and phasing to optimise capital and lifecycle cost.
• Prepare specifications, BOQ inputs, RFPs and technical bid evaluations, and review consultant and vendor submissions.
• Support integration testing, commissioning and go-live readiness. 1. Command Control Centre
• Plan the centralised command centre for clinical, facility, security, emergency and fire and life safety (FLS) monitoring, including the video wall, dashboards, workstations and the room layout.
• Define the data feeds, alerts and response workflows from all integrated systems. 2. Queuing System
• Plan token and queue management for OPD, pharmacy, labs, imaging and billing, including displays, kiosks, SMS/app alerts and integration with the HIS. 3. Population Counter System (for FLS and Pandemic Readiness)
• Plan people-counting systems for real-time occupancy monitoring, crowd control, evacuation management and density control during pandemics.
• Integrate the system with the Command Centre, fire alarm and access control. 4. Temperature Scanner (with Facial Recognition)
• Plan thermal screening with facial recognition at entry points, integrated with access control, visitor management and alert systems.
• Ensure the data is handled in line with privacy requirements (DPDP Act). 5. Registration & Visitor's Kiosk
• Plan self-service kiosks for patient registration, appointments, payments and visitor passes, integrated with the HIS, the queuing system and access control. 6. Radio Paging
• Plan the radio paging and staff communication system for clinical, emergency and code alerts, with coverage across the campus. 7. Dictation and Transcription
• Plan digital dictation and speech-to-text transcription for clinicians, integrated with the EMR, the radiology information system and PACS (RIS/PACS), and reporting workflows. 8. Point of Sales (POS)
• Plan POS systems for the pharmacy, cafeterias, retail and billing counters, integrated with the HIS, the ERP and digital payment platforms. 9. Hearing Enhancement System
• Plan hearing loop / assistive listening systems at reception, counters, waiting areas, auditoria and lecture halls, in line with accessibility norms.