Manager - Operational Readiness

Qiddiya Investment Company is excited to announce an opening for the position of Manager - Operational Readiness. In this critical role, you will be responsible for ensuring that all operational aspects of our ambitious projects are ready for successful implementation. This includes strategizing, planning, and executing operational readiness initiatives that align with our goal of delivering world-class entertainment and leisure experiences.Key ResponsibilitiesDevelop comprehensive operational readiness plans for new and existing projects, ensuring alignment with organizational goals and timelinesWork collaboratively with different departments, including project management, design, and HR, to ensure all operational requirements are met before the launchConduct detailed assessments of operational readiness, identifying gaps and recommending solutions to enhance service deliveryDesign, implement, and oversee staff training programs aimed at equipping teams with the skills required for operational excellenceCreate and monitor key performance indicators (KPIs) to assess operational effectiveness and readiness, providing regular updates to senior managementIdentify potential operational risks and develop mitigation strategies to ensure smooth project rolloutsFoster a customer-focused culture among staff to ensure high standards of guest experience are met and exceededRequirements A bachelor's degree in Business Management, Operations, or a related field Minimum of 7 years of experience in operational management or readiness rolesBenefitsComprehensive benefits package