Manager, Park Operations & Excellence

JOB PURPOSE:The Manager, Park Operations & Excellence will manage the overall operations and performance of the Park including all agreements related to Park Services, Technical role of managing SMC’s etc. This role involves the coordination, communication, and technical alignment of key stakeholders to ensure that the Park is competitive in all key metrics, and park services are effectively implemented. The role also includes demand planning of Natural Gas, Power, Energy and Shutdown/Turnaround planning, ensuring smooth operations of all tenant plants. KEY ACCOUNTABILITIESProvide inputs in making all commercial agreements, including PSAs, ensuring that terms are fair, clear, and aligned with park objectivesCollaborate with relevant teams (e.g., commercials) to finalize contract terms and conditions with service providers, contractors, and other partnersProvide strategic guidance on managing risk exposure, working closely with JV partners, and ensuring compliance with corporate risk management frameworksDevelop and implement policies and procedures to ensure efficient park operations and compliance with regulatory requirementsEstablish efficient workflows for asset management across the park, ensuring alignment with commercial, technical, and safety standardsCollaborate with relevant internal teams to ensure the structuring of SMCs aligns with the Park Service's Agreements (PSAs) and TA’ZIZ Park requirementsDevelop a clear strategy for integrating SMCs into the park’s broader operational framework, including procurement, service delivery models, and performance measurement systems and provide technical support as neededOversee the ongoing delivery and operation of park services, ensuring that all services are provided effectively and efficientlyMonitor Park service providers and manage their performance in line with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)Ensure continuous improvement of park services by conducting regular reviews, addressing any issues or deficiencies, and making recommendations for enhancing service deliveryLead Natural Gas, Power demand planning for all TA’ZIZ tenants.Manage Shutdown/Turnaround planning for TA’ZIZ tenants and submission of relevant information to ADNOC through Integrated Shutdown Planning System.Manage the agreement between TA’ZIZ and ADNOC Gas for power supply to ADNOC Gas CRS.Lead Benchmarking exercise of Park with other similar parks in the region/other regions, suggest performance improvements and follow up to implement the suggestions.Lead & Manage the Overall performance of the Park.Manage the internal audit of Park Management division and follow up on audit action items to ensure closure before due date.Coordinate with all stakeholders of Park and resolve any disputes amicably to ensure smooth Park operation.Review and endorse all Corporate Governance documents like Delegation of Authority, Terms of Reference, Policies & Procedures etc in alignment with various stakeholders, such as governance and legal.Coordinate with JV Co Partner, internal stakeholders to lead all Day 1 requirements of JV Co Operationalization.Coordinate with JV Co Management and other stakeholders within TA’ZIZ and ADNOC to ensure 100 day and beyond plan for Operationalization is progressed as per agreed Plan.Manage utility demand planning and dispatch instructions to ensure alignment with Joint Ventures (JVs) and tenants, facilitating SMCs' smooth operationalizationEnsure preparation of business plan, budget and performance monitoring is appropriately developed and in place.Introduce innovative practices, technologies, and processes to enhance tenant experience and park operational outcomesFoster a culture of collaboration and continuous improvement across all projects and teams within TA'ZIZProvide weekly reports for management to highlight key activities, progress, and any issues requiring attention or supportManage performance scorecards aligned with corporate goals to monitor progress and ensure milestone achievementsEngage with procurement and shared services teams to align on functional mandates, policies, recruitment, and updates to proceduresAssist with various adhoc tasks as assigned by management, including cultural initiatives, housing requirements, and incentive strategies for infrastructureDevelop strategies for continuous improvement based on performance assessments, ensuring that operational standards are maintained at the highest levelsOversee cost management for the park, ensuring that operational budgets, CAPEX, and OPEX are adhered toRegularly review and adjust cost structures for park services, ensuring competitiveness and alignment with market ratesNegotiate tariffs and back charging models with tenants and partners, ensuring that charges for park services are transparent and aligned with agreed-upon termsEnsure the alignment of cost management strategies with financial objectives and regulatory guidelines, reviewing financial performance to identify areas for improvement and cost efficiencySupervisionPlan, supervise and coordinate all activities in the assigned area to meet functional objectivesTrain and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectivesBudgets & Business PlansLead the preparation of the function’s budgets & Business plan and assist in the implementation of the approved Budget and Business plans to deliver Section objectives.Investigate and highlight any significant variances to support effective performance and cost controlPolicies, Systems, Processes & ProceduresImplement approved function’s policies, processes, systems, standards and procedures in order to support execution of the function’s work programs in line with Company and International standardsPerformance ManagementContribute to the achievement of the approved Performance Objectives for the function in line with the Company Performance frameworkInnovation and Continuous ImprovementDesign and implement new tools and techniques to improve the quality and efficiency of operational processesIdentify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the functionHealth, Safety, Environment (HSE) and SustainabilityComply with relevant HSE policies, procedures & controls ReportsProvide inputs to prepare Section MIS and progress reports for relevant stakeholders 5. COMMUNICATIONS & WORKING RELATIONSHIPS:InternalAll functions in TA’ZIZ, as and when neededExecutive Leadership (N-1) and Senior Management (N-2), as and when neededOther teams in Park ManagementExternalRegular Contacts with top management of international and national shareholders, customers, suppliers and joint venture partners in discussions, negotiations and at Board meetings.Energy industry participants and stakeholders at various levels.Regular contact with consultants/suppliers on matters related to acquisition of services.Occasional contact with Government organizations and entities such as Abu Dhabi Executive Council, Ministry of Energy, Department of Economic Development, Abu Dhabi Investment Authorities and Gulf Cooperation Council, etc.QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS: Minimum QualificationBachelor’s degree in engineering or equivalentMinimum Experience & Knowledge & SkillsMinimum 15-18 years of experience in Oil & Gas/Petrochemical industry, with at least 7-8 years in a specialized role focusing on Operations, Technical services, Operations Excellence Expertise in managing and governing the high-value assetsIn-depth knowledge of Natural Gas, Power and demand planning, utility coordination, and service management in large industrial parks/Oil refinery/Petrochemical plants.Experience in coordinating between multiple stakeholders, including corporate governance, legal, operations, and regulatory bodiesFamiliarity with industry benchmarks and best practicesExcellent communication and interpersonal skillsProven ability to educate and motivateExperience working with multi-disciplinary teamsDecision analysis and excellent report writing skillsProfessional CertificationsN/ATECHNICAL COMPETENCIES: As per approved Competency Dictionary behavioral Competencies:As per approved Competency DictionaryWork Condition: Physical EffortWork EnvironmentMinimal, involving sitting, walking, standing and computer operationsMostly air-conditioned environment. Exposed to prevailing environmental conditions during plant visit; may be required to use protective safety clothing or gear while visiting plants