Manager Recovery & Customer Services

Job Brief:We are looking to hire an experienced professional for its ‘Manager Recovery & CustomerServices’ post based at Multan. The candidate will be leading a team of Recovery/RelationshipOfficers to ensure installment recoveries on the assigned projects. He/She will also be responsible to preserve customer relationships and will maintain recovery pipeline for visibility of expected inward cash flows.

Job Responsibilities

Responsible for monthly cash flows in terms of installment recoveries for all the regional projects.Leading Documentation unit of Property Management for timely processing ofagreements and working closely with Sales to ensure efficiency.Keeping a follow up on construction progress through relevant construction teams.Working closely with Legal, Marketing & Procurement teams in carrying out the agreement preparation for different projects.Liaison with Litigation team for any legal disputes with customers.Coordination with Finance & Treasury to minimize the delays in payment realization in Developers accounts.Close coordination with Finance for settlement of refunds.Ensuring smooth interdepartmental coordination.Timely processing of Sale Purchase Agreements (SPAs).Ensuring Cash Flows against monthly due installments as per payment plans. Assigning projects to Recovery & CS teams.Liaison with internal/external stakeholders from inception to completion of assigned projects.Any other task assigned by HOD.

Job Requirements

Qualifications: Master's or equivalentExperience: 7-10 Years of relevant experience with 4 years of Managerial role experience.

Location: MultanHands on experience on Microsoft Office Suite especially in MS Word, Excel & PowerPoint.Candidate should have strong analytical skills & ability to work with large sets of Data is preferred.Candidate must have exceptional communication & presentation skills.