Market Operations Director
Tenet Healthcare · Worcester, MA
Apply & track with Apply EdgeOverviewAre you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Tenet Physician Resources, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.At Tenet Physician Resources, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs IncludeMedical, dental, vision, and life insurance401(k) retirement savings plan with employer matchGenerous paid time offCareer development and continuing education opportunitiesHealth savings accounts, healthcare & dependent flexible spending accountsEmployee Assistance program, Employee discount programVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insuranceNote: Eligibility for benefits may vary by location and is determined by employment statusJob SummaryTenet Physician Resources - Massachusetts The Market Director of Practice Operations will oversee all market operations for physician employed practices, and will conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness, and models the organization’s Mission, Vision and Values. The Director will manage the Manager(s) of Market Operations and will oversee the activities in the market practices including physician human resources requirements, customer service, customer satisfaction, financial analysis, business information systems, practice profile analysis and compliance with regulatory bodies.Local travel required to Framingham, Northborough, and Natick, MA.ResponsibilitiesWorks closely with hospital A-Teams to review budgets and develop and implement new physician opportunitiesManage physician practices to budgeted expectationsEnsure practices are operating within Tenet compliance regulationsEnsure all physicians and leaders understand business aspects of their practiceManages individual physician relationships maintaining balance between meeting pro-forma expectations and keeping the physician positiveDevelops and implements goals and objectives for the marketWorks with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs Ensures regulatory compliance with agencies such as OSHA, CLIA, Medi Cal, DHS and others as appropriate. QualificationsFive or more years of hands-on managerial experience in a medical practice including management responsibility of all operational areas including HR and finance, as well as experience interacting with physicians and senior executivesBachelor’s degree or an equivalent combination of education and experienceDemonstrated skill using MS Office products including Excel, Word, Power Point and Outlook Strong leadership skills and understanding of group processes, teamwork, and site/cost center based managementExcellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels within the organizationAbility to apply policies and principles to solve everyday problems and deal with a variety of situations. Ability to establish priorities and coordinate work activities, with the ability to take initiative and exercise independent judgment, decision making and problem solving expertiseExcellent organizational skills with the ability to gather, analyze and interpret information and make effective recommendations to senior level leadersOrganization DescriptionSaint Vincent Medical Group, within Saint Vincent Physician Services, strives to provide patient-centered healthcare and invite our patients and their families to be a part of the care team as shared members in the decision-making and treatment process. Skilled physicians and a caring, compassionate staff focus on helping each patient have a positive and hassle-free experience with personalized attention. Our modern, comfortable facilities are equipped with advanced diagnostic and treatment technologies and are conveniently located.Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Tenet participates in the E-Verify program. Follow the link below for additional information.E-Verify: http://www.uscis.gov/e-verifyThe employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.2603013858Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship., $110,240 - $166,400 **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience ***Calculated based on a full time position,Five or more years of hands-on managerial experience in a medical practice including management responsibility of all operational areas including HR and finance, as well as experience interacting with physicians and senior executivesBachelor’s degree or an equivalent combination of education and experienceDemonstrated skill using MS Office products including Excel, Word, Power Point and Outlook Strong leadership skills and understanding of group processes, teamwork, and site/cost center based managementExcellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels within the organizationAbility to apply policies and principles to solve everyday problems and deal with a variety of situations. Ability to establish priorities and coordinate work activities, with the ability to take initiative and exercise independent judgment, decision making and problem solving expertiseExcellent organizational skills with the ability to gather, analyze and interpret information and make effective recommendations to senior level leaders,Works closely with hospital A-Teams to review budgets and develop and implement new physician opportunitiesManage physician practices to budgeted expectationsEnsure practices are operating within Tenet compliance regulationsEnsure all physicians and leaders understand business aspects of their practiceManages individual physician relationships maintaining balance between meeting pro-forma expectations and keeping the physician positiveDevelops and implements goals and objectives for the marketWorks with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs Ensures regulatory compliance with agencies such as OSHA, CLIA, Medi Cal, DHS and others as appropriate.