Marketing Operations & Events Manager - Boston area

About LightForceLightForce is leading the digital transformation of orthodontics and redefining the standard of care for patients. Our fully digital, 3D-printed orthodontic platform increases practice efficiency, improves clinical consistency, and enables more predictable treatment outcomes.Unlike traditional stock brackets, LightForce delivers fully customized, patient-specific brackets paired with AI-driven treatment planning—optimizing outcomes at scale. With recent advancements unlocking the next phase of digital orthodontics, LightForce continues to push the boundaries of what’s possible in personalized care.Learn more at www.lf.coDescriptionIn this role, you're the operational engine behind LightForce's global marketing function and its small but mighty team. You turn direction into plans, hold the details, and make sure what gets imagined actually gets delivered across events, programs, systems, and the day-to-day running of the team. This role is the operational counterweight to a highly creative VP. You'll bring order to an idea-rich function. That means turning direction into timelines and owners, tracking what's in flight, keeping things from falling through the cracks, and flagging what's at risk before it becomes a problem. The right person takes real satisfaction in translating priorities into plans with owners, dates, dependencies, and decision points, and then executing them without dropping a thread.Prefer Boston-based candidatesEssential Duties and ResponsibilitiesEventsLead end-to-end execution of strategic events and programs, including NSM, AAO, trade shows, clinical education and customer programsOwn budgets, vendors, logistics, and timelinesStandardize planning processes, timelines, and follow-up workflowsEnsure consistent lead capture, tracking, and post-event follow-upReport on ROI, pipeline, and program effectivenessCares about creating high-end beautiful experiencesProgram & Project ManagementMaintain a single view of everything in flight across the marketing functionConvert strategic priorities into plans with owners, dates, and dependenciesManage handoffs across marketing, commercial, clinical, and productKeep leadership current on progress, risks, and outcomesCross-Functional CoordinationServe as a central point of coordination across the commercial team and leadershipImprove communication flow and eliminate silosAlign stakeholders to ensure accountability and follow-throughIs extremely hands-on, and has a can-do attitudeSystems, Tools & DataDrive adoption and optimization of CRM and project management toolsImprove integration across systems for visibility and efficiencyReduce reliance on manual processes and email trackingEstablish centralized tracking for initiatives, timelines, and outcomesEducation and ExperienceBachelor’s degree in marketing, communications OR equivalent core work experience8+ years of relevant work experience in Marketing, Marketing Operations, Admin and/or Marketing Events Services AttributesResourcefulOrganizedAdministrativeProblem solverProactiveReliable and TrustworthyPunctualTeam playerPerks and Benefits (US Employees Only)Unlimited PTO for exempt employees10 paid holidays per yearGenerous premium coverage for medical, dental, and vision plansGroup plan voluntary life insuranceFringe benefits401k retirement planPaid parental leaveWorkplace perks such as food/coffeeTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.