MEA Retail Trainer

About UsAnker Innovations is a multinational consumer electronics company. Our consumer brands, including Anker, Nebula, eufy, and Soundcore, develop innovative products sold worldwide. Today we have over 5,000 employees across Asia, Europe, the Middle East, and the United States, and we are always looking for top talent to join our team.Job DescriptionAs the MEA Regional Retail Trainer, you will provide comprehensive training support to retail teams across the entire MEA region (including UAE, Lebanon, KSA, Egypt, South Africa, India, Asia, and other countries). Through a systematic training framework, you will enhance product knowledge, sales techniques, and display standards for promoters, supervisors, and client store staff, ultimately driving terminal sales performance.Key Responsibilities1. Training System Development & OptimizationDesign and continuously optimize the MEA regional retail training system (product knowledge, sales scripts, display standards, service processes)Develop standardized training materials, videos, and assessment question banksEstablish an online learning resource library to support self-directed learning across all country teams2. Training ExecutionFor Promoters: New product training, sales techniques, script practice, service standardsFor Supervisors: Coaching methods, store visit standards, team management capability enhancementFor Client Store Staff: Product knowledge, brand story, key selling points3. Assessment & CertificationDesign training assessment mechanisms (online exams + offline practical evaluations)Establish a promoter/store staff certification system and track pass ratesRegularly review training effectiveness and correlate with sales data analysis4. Regional Support & EnablementBased in UAE, provide online support for daily training needs in other countriesTravel to key countries for centralized training sessions as business requiresCollaborate with country retail MKT teams and supervisors to ensure training implementation5. Content IterationTrack market feedback and competitor dynamics to continuously optimize training contentExtract excellent frontline cases to form replicable best practicesRequirements:Must-HaveFluent in English and Arabic (written + spoken)2+ years of experience in retail training or terminal sales management (consumer electronics/home appliances industry preferred)Strong capability in course development and training deliveryFamiliar with offline retail scenarios (promoter management, display standards, sales processes)Proficient in online training tools and video conferencing systemsNice-to-HaveExperience in multi-country/cross-regional trainingKnowledge of ANKER brand and product linesData analysis skills to validate training effectivenessOtherWork location: Dubai, UAETravel requirement: Occasional (as business needs require, not high frequency)Must be able to reside in Dubai long-term