Media & Marketing Intern

📍 Charlotte, NC | Part-Time | In-Office Approximately 15–20 hours per week, with occasional scheduled weekend events. This is a paid, hands-on internship offering practical experience in photography, videography, content creation, social media engagement, and business development within a growing company. Small Biz Heroes is seeking a creative, organized, and highly coachable Media & Marketing Intern to join our Charlotte team. This is a hands-on role focused on capturing in-office content, photography and video, organizing media assets, and helping turn social media engagement into business opportunities. You do not need extensive professional experience. We’re looking for someone with a strong eye for content, a willingness to learn, great organization, and the confidence to capture the people, energy, and stories happening inside Small Biz Heroes. What You Will Do Content Capture & Media Capture consistent photo and video content of team activities, company culture, client stories, and behind-the-scenes moments. Film B-roll and other content needed for social media and marketing campaigns. Assist with content shoots, special projects, and occasional events. Occasionally support weekend filming when planned in advance. Media Organization Organize and maintain B-roll, photography, video, and other digital assets. Follow established naming, filing, and storage systems so content is easily accessible. Ensure new media is uploaded, organized, and ready for the editing/content team. Social Media & Lead Generation Monitor designated social media channels for engagement and inbound opportunities. Engage professionally with prospects and followers using established SBH messaging. Help convert social media conversations into qualified leads and appointments. Track and properly hand off qualified opportunities to the appropriate team member. You’ll Thrive Here If You Are… Creative, curious, and eager to learn. Comfortable approaching people and capturing candid content. Highly organized with strong attention to detail. Comfortable with cameras, smartphones, and social media platforms. Confident communicating with people online and in person. Coachable and able to apply feedback quickly. Proactive—you notice opportunities and take action without always being asked. Interested in marketing, content creation, business, or entrepreneurship. Preferred Experience Basic experience with photography, videography, social media, or content creation. Familiarity with digital file organization and cloud-based storage. Experience creating content for personal, school, organization, or business social media accounts is a plus. Professional marketing experience is not required. What Success Looks Like Fresh, usable in-office content is captured consistently. B-roll, photography, and media assets remain organized and easily accessible. The content team has a reliable library of media to support ongoing marketing. Social media engagement is monitored and qualified opportunities are captured and handed off. Assignments are completed accurately, on time, and with increasing independence. Our HERO Values Everything we do is built around four core values: H — Honest We tell the truth and always do what’s right. E — Enduring We embrace challenges and stay committed to excellence. R — Responsible We own our actions, commitments, and results. O — Optimistic We focus on solutions, opportunities, and continuous growth. This is an opportunity to gain real-world experience inside a fast-growing company while developing practical skills in content creation, media, marketing, lead generation, and business.