Medical Administrative Coordinator

Medical Administrative Coordinator – Physical TherapyAlliance Hand & Physical Therapy is seeking a friendly, outgoing, and dependable full-time Medical Administrative Coordinator to join our team. We are a busy, established therapy practice dedicated to providing excellent patient care in a positive, supportive environment.This position is approximately 40 hours per week, Monday through Friday, with evening hours required.What We’re Looking For· Friendly, outgoing personality with excellent customer service skillsProfessional and compassionate communication with patients, physicians, staff, and the publicAbility to multitask and stay organized in a fast-paced environmentStrong attention to detail and excellent time-management skillsDependable, responsible, and able to work independentlyComfortable working with patients of all ages and abilitiesAbility to handle confidential patient and insurance information appropriatelyPrevious medical receptionist or healthcare front-desk experience preferred2-3 years of medical receptionist experience preferredBilingual English/Spanish is a plus, but not requiredHigh school diploma or equivalent requiredResponsibilitiesGreet patients and provide a welcoming, professional front-desk experienceAnswer, screen, and direct telephone calls and respond to patient inquiriesSchedule and coordinate patient appointmentsVerify and maintain patient demographic informationObtain and monitor patient insurance benefits and authorizationsCollect all patient payments and accurately record transactionsMaintain patient records and protect confidential health informationCommunicate with physicians, referral sources, insurance companies, and patientsManage incoming and outgoing mail, messages, and other correspondenceMaintain and update appointment schedules.Address patient questions and concerns professionally and appropriatelyPerform general administrative and office duties as neededQualifications & TechnologyHigh school diploma or equivalentMedical receptionist/front-desk experience preferredExperience with insurance benefits and authorizations preferredMicrosoft Word and EMR proficiencyComfortable learning and using electronic medical record and scheduling systemsWe are willing to train the right candidate!Why Join Alliance Hand & Physical Therapy?We are an established, growing practice with a team-oriented culture. We believe that our front-desk staff are an important part of the patient experience and the success of our practice.We offer:· Full-time position; up to 40 hours per week$18–$24 per hour, based on experienceHealth insurancePaid time offStable, supportive work environmentOn the job trainingIf you are an energetic, personable professional who enjoys helping people and working as part of a team, we would love to hear from you.