Medical Front Office - Patient Service Specialist

Position: Patient Service Specialist

Location: Houston, TX (Hedwig)Type of Employment: Full-timeSchedule: Weekdays - VariesCompensation: Starting at $16 hour (pending experience)When patients enter our outpatient physical therapy center in Houston, we want them to have an exceptional experience - starting at the front desk.

That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.Why Join UsStart Strong: Our mentorship and orientation programs ensure a successful transitionRecharge & Refresh: Generous PTO to maintain a healthy work-life balanceYour Health Matters: Comprehensive medical/RX, health, vision, and dental plan offeringsInvest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protectionCheck out the video below for additional insight into the work of our Patient Service Specialists!Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development teamCollect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verificationsMinimum QualificationsHigh School Diploma or GED1 Year of Front Desk Experience1 Year of Medical Office Experience1 Year of Scheduling ExperiencePreferred QualificationsInsurance Verification ExperienceBilingual