Medical Office Manager (Practice Manager)

The Center for Sleep Medicine is a progressive, AASM-accredited, 100% employee-owned company. We are seeking an experienced and motivated Practice Manager to join our growing team. The Practice Manager will oversee our Patient Services Representatives and front-office operations across multiple locations while helping ensure a smooth, patient-centered experience.This role is ideal for someone who thrives in a healthcare setting, enjoys leading and developing teams, and is committed to delivering exceptional service to patients and providers. The Practice Manager will work closely with clinical and administrative leadership to support daily operations, improve workflow efficiency, and maintain a positive patient experience throughout the organization. This position plays a key role in driving performance, supporting staff development, implementing best practices, and maintaining compliance with organizational standards.Schedule: Monday - Thursday | 8:00 AM - 6:00 PMLocations: Orland Park, Naperville, and Chicago, IL (the primary/home office for this position will be in Orland Park)Pay Range: $50,000.00 - $70,000.00 per year (commensurate with experience)Travel Requirements:Travel to both our Orland Park and Naperville locations twice per week is required.Travel to our Chicago location once every other week is required.Why Join Us?We are 100% employee owned! (employees own shares of the company!)4-day work week (no call or weekends)Collaborative, patient-centered environmentOpportunity to lead operations across a growing healthcare organizationDirect impact on staff development, patient satisfaction, and practice performance

Key Responsibilities

Oversee the daily operations of assigned practice locationsLead, coach, and develop administrative staffEnsure exceptional patient service and professionalism across all locationsAssist with hiring, onboarding, training, and employee developmentMonitor staffing, workflows, and office efficiencyDevelop and maintain effective administrative processes and proceduresIdentify opportunities to improve patient and provider experienceSupport day-to-day practice operations and address operational challengesMonitor office supplies, facility needs, and vendor servicesAssist with compliance initiatives and company policiesSupport performance tracking and reportingRotate regularly between locations to support operations and staffAssist with special projects and organizational initiativesEducation & Experience:3+ years of healthcare office management or supervisory experienceStrong communication, leadership, organizational, and problem-solving skillsExperience with EMR systems and Microsoft OfficeAbility to manage multiple priorities in a fast-paced environmentAbility to travel to all practice locationsExperience in a medical or specialty physician practice preferredExperience optimizing clinic workflows preferredBachelor's degree in Healthcare Administration, Business Administration, or a related field preferredKnowledge of medical billing and revenue cycle operationsThis opportunity offers competitive compensation, a four-day work week, and a generous benefits package that includes sleep center OWNERSHIP after only one year. Studies have shown that as an employee-owned company, our team members can potentially receive between 5% and 12% more in wages, and 2.5x greater wealth in retirement accounts when compared to similar positions in centers that are not employee owned. Employee-owned companies, like ours, are also more successful in recruiting talented, committed staff. If that's you, we look forward to discussing this opportunity with you.This pay range reflects the Company's current estimate for this position at the time of posting. In accordance with applicable law, actual compensation will be determined based on relevant experience and other job-related qualifications or skills. The Company reserves the right to modify this pay range at any time.For this role, benefits include health, dental, and vision insurance; 401(K), ESOP; vacation days; paid time off (PTO); sick days; and voluntary life, short-term disability (STD), and long-term disability (LTD) insurance.Equal Employment Opportunity:The Center for Sleep Medicine is an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state, or local law. We are committed to a diverse and inclusive workplace, and reasonable accommodation is available for individuals with disabilities.NO PHONE CALLS WILL BE ACCEPTED.

Benefits

401(k) matchingDental insuranceHealth insuranceRetirement planVision insurancePTO, vacation, sick timeLife insurance