Medical Receptionist- Arabic

We are hiring Medical Receptionist for a Medical center in Dubai Silicon Oasis.Position Title:- Medical Receptionist

Location: - Dubai, United Arab EmiratesJob SummaryThe Medical Receptionist serves as the first point of contact for patients and visitors, ensuring a professional, welcoming, and efficient experience.

The role is responsible for managing appointments, patient registrations, telephone inquiries, billing support, and administrative duties while maintaining the highest standards of customer service in a cosmetic medical center environment.Front Desk & Patient ServicesGreet patients and visitors professionally and manage check-in/check-out.Schedule, confirm, reschedule, and cancel appointments.Maintain accurate patient registration and records.Handle patient inquiries regarding treatments, services, pricing, and clinic policies.Calls & Appointment ManagementHandle phone calls, emails, and online inquiries.Manage appointment calendars and send reminders.Coordinate patient consultations and treatment sessions.Billing & AdministrationPrepare invoices, process payments, and maintain daily cash records.Coordinate with insurance providers when required.Maintain patient files and prepare basic reports.Customer Service & ComplianceProvide a high standard of customer service in line with luxury aesthetic healthcare standards.Handle patient concerns professionally and escalate when required.Maintain patient confidentiality and comply with DHA regulations.Coordinate with medical staff to ensure smooth patient flow.Maintain a clean and organized reception area and perform other administrative duties as assigned.