Medical Receptionist

We are seeking a highly professional and client-focused Medical Receptionist to join our premium aesthetic clinic in Al Barsha 2, Dubai.As the first point of contact for our clients, you will play a key role in delivering an exceptional patient experience. We are looking for someone with excellent interpersonal skills, a polished and well-groomed professional appearance, outstanding communication abilities, and a genuine passion for customer service.Key ResponsibilitiesWelcome and assist patients in a warm, courteous, and professional mannerManage appointment scheduling, confirmations, and follow-upsAnswer phone calls, WhatsApp messages, and patient inquiries promptlyRegister new patients and maintain accurate medical recordsCoordinate with doctors, therapists, and clinic staff to ensure smooth daily operationsProcess payments and issue invoicesHandle patient concerns professionally and escalate issues when necessaryMaintain the cleanliness and organization of the reception areaAssist with administrative duties and clinic documentationDeliver a premium customer experience that reflects the clinic's high standardsRequirementsPrevious experience as a Medical Receptionist, Front Desk Executive, or Receptionist in an aesthetic clinic or salon, dermatology clinic, cosmetic clinic, dental clinic, or healthcare facility is preferredExcellent verbal and written English communication skills (additional languages are an advantage)Strong customer service and interpersonal skillsProfessional, polished, and well-groomed presentation suitable for a luxury client-facing environmentConfident, approachable, and able to build rapport with patientsStrong organizational and multitasking abilitiesComfortable using appointment scheduling systems and Microsoft OfficeAbility to work in a fast-paced environment while maintaining attention to detailBenefitsCompetitive salary packageEmployment VisaMedical InsuranceSupportive and professional working environmentCareer growth opportunities within a premium aesthetic clinic