Medical Receptionist

Company Description Bissan Dental is dedicated to providing patients with a relaxed, professional environment that makes each visit as comfortable as possible. The center’s team uses the latest technologies and regularly updates their training to deliver outstanding service and comprehensive dental care. Bissan Dental emphasizes a compassionate approach to help patients overcome fears and concerns related to dental treatments. Dentists at the center pursue continuing education to offer scientifically proven methods that consider overall health and the mouth-body connection. Through personalized and individualized care, Bissan Dental focuses on creating beautiful, confident smiles and memorable experiences for patients and their families.Role Description The Medical Receptionist is a full-time, on-site role based at Bissan Medical Center in Dubai. This position is responsible for welcoming patients, managing front-desk operations, and ensuring a smooth and professional experience from arrival to departure. Daily tasks include answering and directing phone calls, scheduling and confirming appointments, maintaining patient records, and coordinating with clinical staff. The Medical Receptionist also handles patient inquiries, processes basic billing and registration information, and supports the overall efficiency of the medical office. This role requires a calm, courteous demeanor and the ability to prioritize tasks in a busy clinical environment.Qualifications Strong appointment scheduling skills and experience managing patient calendars efficiently.Professional phone etiquette and the ability to handle calls, inquiries, and follow-ups courteously.Knowledge of receptionist duties, including front-desk management, patient check-in/check-out, and record maintenance.Familiarity with medical terminology and workflows within a medical office or clinic setting.Excellent communication and interpersonal skills, with a patient-centered and compassionate approach.Ability to use office software and clinic management systems; experience with electronic medical records is an advantage.Strong organizational skills, attention to detail, and reliability in handling confidential information.Previous experience in a medical or dental reception role and proficiency in English; additional languages commonly spoken in Dubai are a plus.