Member Experience Executive - Abu Dhabi

We’re a lean, agile, and impact-driven organisation. Our people are our core competitive advantage, and we’re a workplace where every team member can thrive and do their best. As a fitness and wellness company, we believe in energy, balance, purpose and values that guide and support our people every day.We’re looking for a passionate Member Experience Executive to deliver exceptional customer experiences and help drive member retention at FitnGlam.Key ResponsibilitiesWelcome and assist members with professionalism and careHandle account queries, scheduling, and service requests promptlyBuild strong relationships through in‑club, phone, and email outreachRecommend programs, products, and services tailored to member needsGather feedback to improve the member journey and elevate service cultureSupport retail shop operations and ensure club cleanliness standardsCollaborate with fitness and membership teams to maximize engagementWhat we’re looking for:Strong customer service skills with a positive, professional attitudeAbility to anticipate member needs and provide solutionsExcellent communication and relationship‑building skillsKnowledge of fitness programs and services is a plusIf you’re excited to lead growth in the fitness industry and make an impact, apply now!