Messenger

Company Description FreightAce Shipping LLC operates as a comprehensive logistics provider, offering services as shipping line agents, freight forwarders, customs clearing agents, and project logistics specialists. The company manages end-to-end cargo movements, ensuring that shipments are handled efficiently and in compliance with international regulations. FreightAce Shipping LLC supports clients with tailored solutions for complex and standard freight needs alike. Team members work in a dynamic environment that connects port operations, customs processes, and global supply chains, providing opportunities to learn and grow in the logistics sector.Role Description The Messenger role at FreightAce Shipping LLC is a full-time hybrid position based in Dubai, with some flexibility for work-from-home tasks as approved. The Messenger is responsible for handling document collection and delivery between offices, customers, and government or port authorities, ensuring that shipping and customs paperwork is submitted and received on time. Day-to-day activities include visiting clients and agencies, filing and retrieving documents, obtaining signatures and stamps, and coordinating with internal teams to support freight forwarding and customs clearance processes. The role also involves maintaining accurate records of deliveries, managing schedules and routes, and communicating clearly with supervisors and operations staff to resolve any issues that arise. The Messenger is expected to adhere to company policies, respect confidentiality, and represent the company professionally in all external interactions.Qualifications Ability to manage document handling and administrative tasks, including collecting, organizing, and delivering shipping and customs paperwork accurately and on time.Strong communication and interpersonal skills to interact effectively with clients, authorities, and internal teams, with clear spoken and written English; additional language skills are an advantage.Good knowledge of local geography in Dubai, including ports, government offices, and commercial areas, and the ability to plan efficient routes.Reliability and time management skills, with the capacity to prioritize tasks, meet deadlines, and work independently under minimal supervision.Basic familiarity with logistics or shipping operations, such as freight forwarding and customs processes, or willingness to learn quickly on the job.Comfort with using mobile phones and basic office tools (e.g., email, messaging apps, simple data entry) to update delivery status and communicate with colleagues.Valid UAE residency and any required permits to perform messenger duties; a valid driver’s license or access to reliable transportation is preferred.Previous experience in a messenger, runner, or office support role within logistics, shipping, or related industries is beneficial but not strictly required.