Middle/Senior Business Analyst

Business Analyst - Job DescriptionKey ResponsibilityWork closely with clients to gather, analyze, validate, and document business requirements.Collaborate with stakeholders to understand product vision, priorities, and backlog items.Analyze business processes and propose practical solutions to meet business needs.Prepare and maintain requirement documents (BRD, SRS, Use Cases, User Stories, Functional Specifications).Identify functional and non-functional requirements with guidance when needed.Work closely with Developers and QA/QC to ensure requirements are clearly understood and correctly implemented.Support UAT, issue clarification, and requirement validation throughout the project lifecycle.Quickly acquire domain knowledge to understand business contexts and user needs.Participate in project planning, estimation, and requirement refinement activities.Use AI tools (e.g. ChatGPT, Copilot, Claude, Notion AI) to improve productivity in documentation, meeting summaries, requirement analysis, and stakeholder communication.Apply an AI-first mindset to continuously improve work efficiency and deliver high-quality outputs.Qualification Requirements​Technical SkillsBachelor’s degree in Computer Science, Information Systems, Business Analysis, or related fields.3-5 years of experience as a Business Analyst in software development projects.Good understanding of Software Development Life Cycle (SDLC).Experience gathering, analyzing, and documenting business requirements.Experience working directly with customers and business stakeholders.Familiarity with requirement modeling and documentation tools (Visio, Edraw, Draw.io, etc.).Experience creating wireframes or UI prototypes using Figma, Balsamiq, Pencil, or similar tools.Good English communication skills for working with international clients.Priorities (not a must-have)Experience in Manufacturing, Logistics, Supply Chain, or Digital Transformation projects.Familiarity with Agile/Scrum methodologies.Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to improve analysis and documentation.Basic understanding of APIs, databases, and system integration.Communication & Meetings:Communicate effectively with customers and internal teams.Participate in requirement workshops, clarification sessions, sprint ceremonies, and UAT discussions.Able to independently facilitate requirement discussions for medium-complexity features.Support project communication and follow up on action items with stakeholders.Personal SkillsStrong analytical thinking and problem-solving skills.Good communication and stakeholder management skills.Proactive, responsible, and detail-oriented.Fast learner with the ability to adapt to new business domains.Team player with good collaboration skills.Able to manage assigned tasks independently with minimal supervision.Compensation & Benefits​Insurance & SalaryVietnam labor regulationsHealthy InsuranceCompetitive and high salaryReview salary twice a year (April and October (exceptional))13th month-salaryReward of the end the yearRaised on for achieving English and Technical certificatesCareer Development & TrainingCareer Path clearlyProjects in many domainEveryone is willing to support each other.Trained soft skills and SCRUM/AgileTaking part in a clear, pre-defined training path along the career path on Microsoft Learning platform, PluralSight, etc.Evaluating skill progress via courses’ examsUtilize unlimited courses on training platforms to broaden your own knowledge and competencyReal environment provided (Cloud credit, software/tools licenses, etc.) for R&D and practiceExtra ActivitiesOffice happy hours, Teambuilding, Company trip, Wedding, Birthday, …Sport clubs: soccer, badminton, …Application ProcessRound 1: Scanning CV, English Testing with Solution ArchitectRound 2: Customer InterviewInterview Address: 51 Hoang Viet, Tan Binh, Ho Chi MinhPlease send your CV to rec[@]nois[.]vn to proceed or contact +84 28 6681 0782 (HR Dept) for more information.