Middle/Senior Business Analyst (HN/HCM)

BSS Commerce is a leading eCommerce solution provider specializing in developing and delivering digital commerce solutions for businesses worldwide, with expertise across platforms such as Magento (Adobe Commerce), Shopify, and BigCommerce.As Vietnam's first Shopify Premier Partner and one of the top 3 Shopify Premier Partners in Southeast Asia, BSS Commerce delivers a comprehensive Shopify ecosystem and innovative eCommerce solutions to help businesses worldwide build, scale, and optimize their digital commerce operations.We are looking for an Experienced Business Analyst to join our Service Division, working on international software development projects for clients across the UK, US, and APAC markets.What We Expect You to PerformWork directly with international clients across the UK, US, and APAC markets to gather, analyze, and clarify business and system requirements.Facilitate requirement workshops and stakeholder discussions to understand business needs, identify challenges, and align expectations.Translate business requirements into clear functional specifications, including BRD, SRS, User Stories, Use Cases, Process Flows, and other relevant documentation.Collaborate with Delivery team to analyze requirements, discuss feasible solutions, and ensure alignment throughout project delivery.Analyze eCommerce business workflows and system integrations, contributing to solutions that address clients' business and operational needs.Manage requirement changes, assess impacts, and support scope clarification throughout the software development lifecycle.Support UAT, validate delivered solutions against business requirements, and participate in Agile ceremonies to ensure successful project delivery.What Requirements We Are Looking ForMust-have QualificationsAt least 3 years of experience as a Business Analyst or in a similar role within software development projects, with a proven track record of successful project delivery.Hands-on experience in requirement elicitation, business process analysis, functional specification, and requirement management.Advanced English communication skills, with the ability to independently lead client meetings, facilitate requirement discussions, present ideas, and negotiate with international stakeholders.Strong analytical thinking, problem-solving, stakeholder management, and communication skills.Ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional teams.Strong business acumen, attention to detail, and a proactive approach to solving business and operational challenges.Nice-to-have QualificationsExperience in eCommerce projects, particularly with platforms such as Magento (Adobe Commerce), Shopify, or BigCommerce.Why you will love to work with usAttractive salary package up to 35M VND gross/month + OKR/KPI.Performance & salary review every 6 months, starting from your probation period.MacBook provided to support your daily work.13th-month salary based on business performance and seniority allowance.Opportunity to work within a comprehensive eCommerce ecosystem, gaining hands-on exposure to leading platforms such as Shopify, Magento (Adobe Commerce), and diverse digital commerce solutions.Collaborate directly with international clients across the UK, US, and APAC markets on challenging eCommerce projects.Clear opportunities for professional growth, with exposure to complex business challenges, cross-functional collaboration, and solution consulting.Financial support for professional training courses and certifications to continuously enhance your expertise.5 working days per week, with 13.5 days of annual leave.Annual health check-ups and benefits in accordance with company policies and Vietnamese labor regulations.Modern, comfortable workspace with complimentary tea and coffee, massage equipment, PS5, etc …A vibrant workplace culture with company-supported sports clubs, team-building activities, company trips, birthday celebrations, and volunteer programs.