MIS Analyst

HCLTech is hiring for MIS Analyst !!!Role - MISDesignation - Analyst🔹 Experience: min 3 year📍Location: Noida🕖 Shift : Rotational ShiftRole Summary :Responsible for managing MIS reporting, dashboards, and data analysis for DPO operations, ensuring accurate, timely, and insightful reporting to support business decisions.Key Responsibilities :· Manage daily/weekly/monthly MIS reports and dashboards (SLA, AHT, HC, Productivity, etc.)· Ensure data accuracy, consistency, and timely delivery· Perform data analysis and RCA to identify trends and gaps· Drive automation using Excel, Power BI, and other tools· Collaborate with Operations and WFM for reporting requirements· Lead and mentor MIS team; ensure SLA and quality adherenceSkills Required :· Advanced Excel (Pivot, Power Query; VBA preferred)· Power BI / Tableau· Basic SQL (preferred)📧 Interested !! How to apply ? Please Share your Resume to Jatin.ku@hcltech.com with following detailsTotal year of experienceCurrent CTCExpected CTCNotice Period.Why choose HCLTech ?A great place for MIS candidates to learn, grow, and work on innovative global projects with a supportive team environment.Only relevant candidates will be considered.