Moderator

ROLE PURPOSEWe’re looking for a Moderator to join our operations team at Noble Horizon. This role plays a key part in ensuring that all ads and listings on our platform meet our posting standards and provide users with a safe and trustworthy experience.As a Moderator, you will work in the back office, reviewing and validating user-submitted ads requests, and ensuring that all content aligns with Noble Horizon's posting guidelines. You will also be responsible for identifying and reporting fraudulent or suspicious activities.KEY RESPONSIBILITY

• Review and approve user-submitted ads in accordance with Noble Horizon’s posting guidelines.
• Handle Ads and Subscriptions requests, ensuring payment confirmation and compliance before publication.
• Identify and report fake, misleading, or scam ads promptly to protect platform integrity.
• Verify that all listings meet content and image quality standards.
• Communicate with users regarding ad status (approvals, rejections, or clarifications) in a professional and timely manner.
• Maintain accurate documentation and records of moderation activities.
• Collaborate with internal teams (sales, product, and customer support) to resolve ad-related issues efficiently.
• Generate regular reports on moderation trends, common violations, and fraud cases.
• Contribute ideas to improve moderation processes and enhance user safety.Requirements
• Bachelor’s degree in Business Administration, Information Management, or a related field.
• Strong written and verbal communication skills in Arabic and English.
• A minimum of two years experience in ads moderation, customer operations, or platform support.
• Excellent attention to detail and the ability to handle repetitive tasks with accuracy.
• Proficiency in Microsoft Office (Excel, Word) and familiarity with online publishing tools.