Mortgage Loan Officer

MLO Griffin Funding | Scottsdale, AZCompany Description Griffin Funding, Inc. is a consumer-direct national boutique mortgage company specializing in VA loans, self-employed non-QM bank statement loans, and DSCR real estate investor loans. The company is honored to serve Veterans across the country, offering flexible VA zero-down purchase options and streamlined VA refinance programs designed to simplify qualification. Griffin Funding’s most popular “VA Cashout” program helps clients consolidate debt and fund home improvements. In addition to VA products, the company offers alternative income loans for high-net-worth and self-employed borrowers, FHA-to-Conventional conversions, high-balance mortgages, jumbo loans, and more. Griffin Funding operates under NMLS #1120111 and maintains licensing across multiple states, with headquarters in San Diego, CA.Role Description The Mortgage Loan Officer is a full-time, on-site position based in Scottsdale, AZ. In this role, the Mortgage Loan Officer will consult with prospective and existing clients to understand their home financing needs and recommend suitable loan products, including VA, conventional, jumbo, and alternative income loans. Day-to-day responsibilities include originating mortgage applications, gathering and reviewing borrower documentation, coordinating with underwriting and processing teams, and ensuring loans move efficiently from application to closing. The role requires maintaining up-to-date knowledge of mortgage products, guidelines, and compliance requirements, as well as providing responsive, clear communication throughout the loan process. The Mortgage Loan Officer will also build and manage a pipeline of leads through outbound outreach, referral relationships, and follow-up activities to support ongoing production goals.QualificationsDemonstrated experience working as a Loan Officer with a proven track record of originating residential mortgage loans.Strong knowledge of the Mortgage Industry, including current regulations, products, and market trends.Hands-on experience in Mortgage Lending processes, from application through closing, including working with various loan types (VA, conventional, jumbo, and non-QM).Familiarity with Underwriting principles and the ability to evaluate borrower profiles, documentation, and creditworthiness.Excellent Customer Service skills, with the ability to communicate clearly, build trust, and guide clients through complex financial decisions.Relevant state licensing and NMLS registration required; additional certifications or specialized VA lending experience are beneficial.Strong sales, negotiation, and relationship-building skills, with the ability to maintain a robust pipeline of clients and referral partners.Proficiency with mortgage LOS systems, CRM tools, and basic office software; solid organizational and time management skills.Ability to work on-site in Scottsdale, AZ, collaborate with team members, and adhere to company and regulatory compliance standards.Does This Sound Like You?Do you thrive in a phone-first environment and love converting a conversation into a closed loan?Are you ready to stop spending your best hours prospecting and start spending them helping clients?Are you looking for a platform with real infrastructure, real leads, and a real career path?If you answered yes, keep reading.At Griffin Funding, we believe every borrower deserves a true fiduciary. We are a national direct lender specializing in Non-QM (DSCR, Bank Statement, 5–10 Unit), VA, and HELOAN products, with access to Conventional, Jumbo, FHA, USDA, 2nds, and more.We are a consumer direct mortgage company. We invest heavily in marketing and technology so our Loan Officers spend their time consulting and closing, not cold prospecting. Our Scottsdale team is based in our brand new office, conveniently located next to Kierland Commons. We are growing and profiting in a market where others are struggling.Our 5-star client reviews and 2021 Inc. Best Places to Work recognition reflect a culture built on accountability, collaboration, and genuine care for clients and teammates alike.Why Griffin is DifferentWe invest heavily in Google SEO and PPC to generate high-intent, first-party inbound leads managed through HubSpot. A dedicated operations and underwriting team handles conditions and loan progression you are not stuck chasing paperwork. This lets you focus where it matters most: working with clients and closing deals.More time advising clients, less time prospectingConsistent pipeline of inbound and outbound opportunitiesProven systems and support to drive steady deal flowWhat You'll DoEngage with inbound inquiries and follow up diligently via phone, voicemail, text, and emailConsult with clients to understand their financial situation and recommend the right loan productGuide clients through the full origination process with clear communication and consistent follow-throughMaintain accurate CRM activity in HubSpot and manage your pipeline with disciplineEarn 5-star reviews as a standard part of every closed transactionOnboarding, Training & Career PathNew Loan Officers complete a structured first month of onboarding and Griffin Funding University (GFU), including a final assessment. A 90-day probationary period includes regular coaching and clear performance expectations.Loan Officers who consistently exceed funding standards will be reviewed for promotion to Senior Loan Officer (at the discretion of the VP of Production), unlocking past client leads, Chili Piper appointments, direct ISA transfers, and priority inbound ring group placement.Compensation & BenefitsFull-time hourly position structured as a draw against commissions; commissions paid once they exceed the drawEarning potential: $150,000–$300,000+ for high performersMedical, Dental & Vision Insurance | Paid Time OffIn-house processing and underwriting supportCompany-provided Google SEO and PPC leads via HubSpotLicensing support across 47 states + all 50 states for DSCR/BPL loansJob requirementsWhat We're Looking ForExperience & Requirements:2+ years as a licensed Loan Officer managing leads (preferred)Non-QM experience strongly preferred (DSCR, Bank Statement, 5–10 unit); VA experience a plusNMLS License required (no license required for Business Purpose/DSCR loans)Must pass background checkThe Right Fit:Phone-first mentality with urgency, consistency, and strong follow-up habitsFinancially sharp — comfortable with debt ratios, credit analysis, and a wide product menuCoachable, collaborative, and accountable to outcomes — not just activityCommitted to a 5-star client experience as a non-negotiable standardNot the Right Fit If You:Avoid high call volume or prefer passive communication stylesTreat CRM discipline and client reviews as optionalNeed to build your own systems rather than execute within proven onesOwn Your Outcomes. Excellence in Every Interaction. Grow Together.Griffin Funding, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Griffin Funding, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.NMLS #1120111VA Approved Lender ID: 9088650000FHA Non-Supervised Lender No.: 01472-0000-3