Mortgage Sales Officer

Company Description Harakter Invest is a growing financial services organization focused on providing accessible mortgage solutions to a diverse client base. The company is committed to transparent lending practices, responsible financing, and personalized customer support. Harakter Invest promotes a collaborative work culture where team members are encouraged to develop professionally and contribute to continuous improvement of processes. The organization values integrity, client satisfaction, and long-term relationships as core drivers of its business. Joining Harakter Invest offers the opportunity to build a career in a dynamic, results-oriented environment.Role Description The Mortgage Sales Officer is a full-time, on-site role based in Dubai, responsible for generating and managing mortgage business for individual and corporate clients. Day-to-day tasks include identifying and qualifying leads, conducting client meetings, assessing financing needs, and recommending suitable mortgage products. The role involves preparing and submitting loan applications, coordinating with underwriting and credit teams, and ensuring all documentation complies with internal policies and regulatory requirements. The Mortgage Sales Officer will maintain regular contact with clients, provide updates on application status, and deliver high-quality customer service throughout the loan process. The position also requires building relationships with real estate agents, developers, and other referral partners to support ongoing business growth.QualificationsStrong knowledge of Mortgages and Loans, with experience advising clients on suitable products and structures.Background in FinanceDemonstrated Customer Service skills, with the ability to communicate clearly, manage expectations, and resolve issues professionally.Familiarity with Underwriting processes and documentation requirements to support accurate and timely loan approvals.Excellent verbal and written communication skills in English; additional languages commonly used in Dubai are an advantage.Proven sales and negotiation skills, with a track record of meeting or exceeding targets in a financial or real estate environment.High attention to detail, strong organizational skills, and the ability to manage multiple client cases simultaneously.Comfort working in an on-site, client-facing role in Dubai and collaborating with cross-functional teams.Bachelor’s degree in Finance, Business, Economics, or a related field preferred; relevant industry certifications are a plus.Prior experience in mortgage sales, banking, or lending in the UAE or GCC region is highly beneficial.