Multiple Vacancies: Call Centre Manager & Housekeeping/Janitorial Services Supervisor

WE ARE HIRING | MULTIPLE POSITIONSPayChex is currently recruiting experienced and qualified professionals for the following full-time positions:CALL CENTRE MANAGER📍 Location: Nationwide, NigeriaWe are seeking an experienced and results-driven Call Centre Manager to lead customer service operations, manage call centre teams, drive performance, and ensure exceptional customer experiences.

Key Requirements

Bachelor's Degree in Computer Science, Computer Engineering, or a related field.3–5 years of professional experience in a call centre environment.Minimum of 2 years of supervisory or managerial experience in a call centre environment.Proven experience in team leadership and performance management.Experience monitoring KPIs and preparing performance reports.Strong customer service and escalation management experience.Strong analytical, organisational, problem-solving and decision-making skills.Excellent communication and interpersonal skills.Proficiency in Microsoft Excel, Word and PowerPoint.Experience with call centre software and reporting tools is an advantage.HOUSEKEEPING/JANITORIAL SERVICES SUPERVISOR📍 Locations: Lagos, Abuja, Port Harcourt & EnuguWe are seeking an experienced Housekeeping & Janitorial Services Supervisor to oversee cleaning, housekeeping and janitorial operations, manage teams and vendors, and ensure that facilities consistently meet required hygiene, safety and service standards.

Key Requirements

Minimum 3–5 years of relevant supervisory experience in housekeeping, janitorial services, cleaning operations, facility management or a related field.Hospitality management experience is a necessary requirement for this role and will be strongly considered.OND, HND or Bachelor's Degree in Facility Management, Hospitality or a related field.Proven experience supervising and managing cleaning or housekeeping teams.Strong knowledge of cleaning procedures, equipment, materials and safety standards.Experience managing vendors, schedules, supplies and multiple operational tasks.Strong leadership, organisation and communication skills.Good problem-solving and decision-making abilities.Commitment to health, safety, hygiene and quality standards.IMPORTANT APPLICATION INSTRUCTIONApplicants must clearly indicate which position they are applying for:CALL CENTRE MANAGER OR HOUSEKEEPING & JANITORIAL SERVICES SUPERVISORApplicants should ensure their CV demonstrates that they meet the requirements for either role.Please do not apply for a position unless you meet its stated requirements.ApplicationAPPLY HERE: [https://forms.gle/6JvTszHZfiEvioaC9]Only shortlisted candidates will be contacted.