NAR

Located in Irvine, great company with PTO and benefits! $22hr to start!Key Responsibilities:The following are the essential duties and responsibilities of a National AccountsRepresentative. Other duties may be assigned. Build and maintain positive, professional relationships with customers and affiliates. Communicate effectively via phone and email to address inquiries, provide updates, and resolve issues. Act as a trusted liaison between customers and vendors to ensure seamless service delivery. Oversee and manage the dispatch process for various service calls, prioritizing timely and effectiveresource allocation to meet customer needs. Request and submit proposals for additional repairs/services and to correct deficiencies. Follow up on completed inspections with affiliates to make sure the reports, paperwork, and invoicesare sent to National Accounts in a timely manner. Review the Call Analysis report from your account manager and provide status on work orders. Review exception management queue and mark‐up queue daily. Review all paperwork for completeness and accuracy including the NTE (Not to Exceed) amounts oncustomer POs (purchase orders) prior to mark‐ups. Mark‐up/price the service and inspection call properly before submitting to the Account Receivableteam.Qualifications:To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions. Associate's degree or minimum one year experience in customer service, work order management,customer service or maintenance services. Proven ability to manage complex processes and collaborate effectively across teams. Detail‐oriented and capable of working in a fast‐paced environment. Strong ability to manage multiple projects and priorities simultaneously. Ability to read, analyze, and interpret general business processes, technical procedures, or county andstate regulations. Ability to write reports and business correspondence. Ability to effectively presentinformation and respond to questions from leadership, customers, vendors, colleagues, and the public.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.