Network and IT infrastructure Engineer

𝗡𝗘𝗧𝗪𝗢𝗥𝗞 & 𝗦𝗬𝗦𝗧𝗘𝗠 𝗘𝗡𝗚𝗜𝗡𝗘𝗘𝗥📍 𝗟𝗢𝗖𝗔𝗧𝗜𝗢𝗡 & 𝗘𝗠𝗣𝗟𝗢𝗬𝗠𝗘𝗡𝗧• Location: Kota, Rajasthan• Employment Type: Full-time, On-Premises Deputation• Working Hours: 10:30 AM – 8:00 PM• Working Days: Monday – Saturday𝗪𝗢𝗥𝗞𝗜𝗡𝗚 𝗘𝗡𝗩𝗜𝗥𝗢𝗡𝗠𝗘𝗡𝗧• On-premises private data center• ~100 active users, designed for 200+ users• ~250 IP cameras• Live 24×7 call-center operations• Warehouse & distribution operations━━━━━━━━━━━━━━━━━━━━🎓 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘 & 𝗘𝗗𝗨𝗖𝗔𝗧𝗜𝗢𝗡• Minimum 7 years of experience managing IT infrastructure and networking.• B.E. / B.Tech / BCA / MCA in IT, Computer Science, Electronics, Networking or a related field preferred.• Degree is not mandatory — proven hands-on technical experience carries greater weight.• CCNA certification or equivalent demonstrated networking skills.━━━━━━━━━━━━━━━━━━━━🛠️ 𝗞𝗘𝗬 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦🔹 𝟭. 𝗡𝗘𝗧𝗪𝗢𝗥𝗞 𝗠𝗢𝗡𝗜𝗧𝗢𝗥𝗜𝗡𝗚 & 𝗖𝗜𝗦𝗖𝗢 𝗜𝗡𝗙𝗥𝗔𝗦𝗧𝗥𝗨𝗖𝗧𝗨𝗥𝗘• Monitor network health across the 10G fiber backbone, core switches and floor access layer — latency, packet loss, link errors, port utilization and uptime.• Monitor and manage Cisco switches through Cisco Business Dashboard — device inventory, firmware status, configuration backups and alerts.• Perform VLAN assignment, port configuration, trunk/uplink verification, STP/LACP checks, port security and MAC/ARP troubleshooting.• Maintain VLAN segregation across Data, Voice, CCTV and Server/Management traffic.• Maintain current VLAN maps, IP plans and port inventories.• Support Cisco Wi-Fi 6 access points, PoE switches and PoE budget.• Diagnose fiber, SFP and Cat6A cabling faults.🔹 𝟮. 𝗙𝗜𝗥𝗘𝗪𝗔𝗟𝗟, 𝗩𝗣𝗡, 𝗩𝗜𝗥𝗧𝗨𝗔𝗟 𝗥𝗢𝗨𝗧𝗘𝗥 & 𝗜𝗡𝗧𝗘𝗥𝗡𝗘𝗧 𝗟𝗜𝗡𝗞𝗦• Operate and administer Untangle NG Firewall virtual appliance and its virtual router function.• Manage firewall rules, NAT, port forwarding, policy-based routing, traffic shaping and intrusion prevention under approved change control.• Administer VPN access — user provisioning, certificates/credentials, session monitoring, troubleshooting and access revocation.• Monitor leased-line and FTTH internet links for availability, throughput, latency and jitter.• Test and document multi-ISP failover.• Coordinate ISP fault tickets and SLA follow-up.• Manage five IP pools — allocation, documentation, conflict resolution, unused-address reclamation and DHCP scope/reservation hygiene.• Maintain static IP inventory and service mapping.🔹 𝟯. 𝗦𝗘𝗥𝗩𝗘𝗥, 𝗩𝗜𝗥𝗧𝗨𝗔𝗟𝗜𝗭𝗔𝗧𝗜𝗢𝗡 & 𝗦𝗬𝗦𝗧𝗘𝗠 𝗔𝗗𝗠𝗜𝗡𝗜𝗦𝗧𝗥𝗔𝗧𝗜𝗢𝗡• Monitor 3-node Proxmox VE cluster on Dell PowerEdge R740 — node status, cluster quorum, HA state, CPU/RAM/storage utilization and VM health.• Validate failover and VM migration during node failure.• Administer Windows Server & Active Directory — user lifecycle, OUs, group membership, GPO, DNS, DHCP and file services.• Provision, modify and revoke RDP/RDS access across the RDS farm.• Balance users across session hosts and monitor session health, profiles and host utilization.• Track RDS CAL consumption against entitlement.• Manage access rights for shared folders, NAS shares and departmental data.• Maintain infrastructure availability for ERP/WMS — host server, database server, storage, connectivity and session performance.• Track Dell hardware health/warranty and coordinate OEM support calls through closure.🔹 𝟰. 𝗦𝗧𝗢𝗥𝗔𝗚𝗘, 𝗡𝗔𝗦, 𝗕𝗔𝗖𝗞𝗨𝗣 & 𝗗𝗜𝗦𝗔𝗦𝗧𝗘𝗥 𝗥𝗘𝗖𝗢𝗩𝗘𝗥𝗬• Monitor Ceph distributed storage — OSD status, cluster health, capacity trends and rebalancing.• Administer TrueNAS — pools, RAID status, disk health, shares, quotas and authenticated LAN access.• Detect disk failures, coordinate hot-swap replacement and verify rebuild completion.• Monitor storage servers/enclosures for drive health, temperature and capacity thresholds.• Manage VM snapshots/backups to NFS repository, ERP/WMS database backups, mail backups and configuration backups.• Verify backup completion, retention compliance and secondary/off-site copies where implemented.• Perform and document periodic restore testing.• Maintain and rehearse DR procedures covering node/storage failure, power outage, ISP outage, switch failure, fire and ransomware.• Participate in DR drills and work within defined RPO/RTO targets.🔹 𝟱. 𝗦𝗨𝗥𝗩𝗘𝗜𝗟𝗟𝗔𝗡𝗖𝗘 (𝗖𝗖𝗧𝗩) & 𝗣𝗢𝗪𝗘𝗥 𝗕𝗔𝗖𝗞𝗨𝗣 (𝗨𝗣𝗦)• Monitor recording continuity across ~250 Dahua IP cameras.• Administer Dahua video management platform and dedicated CCTV server.• Monitor CCTV storage, drive status, retention and capacity.• Maintain camera inventory — location, IP address, PoE port and status.• Identify faulty/offline cameras and coordinate cleaning, re-alignment, repair or replacement.• Monitor dual APC 5 kVA online UPS units with parallel redundancy and separate user-load UPS.• Monitor UPS load, battery health, runtime, input voltage and alarm history.• Verify UPS failover periodically and maintain emergency alerts.• Coordinate battery replacement and preventive maintenance.🔹 𝟲. 𝗘𝗠𝗔𝗜𝗟 𝗦𝗘𝗥𝗩𝗘𝗥 𝗔𝗗𝗠𝗜𝗡𝗜𝗦𝗧𝗥𝗔𝗧𝗜𝗢𝗡• Administer Linux-based open-source mail server and Roundcube webmail.• Manage mailboxes, aliases, quotas, distribution lists, password resets and deactivation.• Monitor mail queues, delivery failures, service uptime and disk usage.• Maintain SPF/DKIM status, blacklist checks and mail-serving IP reputation.• Verify mail server backups.🔹 𝟳. 𝗜𝗡𝗖𝗜𝗗𝗘𝗡𝗧 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗘, 𝗣𝗥𝗘𝗩𝗘𝗡𝗧𝗜𝗩𝗘 𝗠𝗔𝗜𝗡𝗧𝗘𝗡𝗔𝗡𝗖𝗘 & 𝗗𝗢𝗖𝗨𝗠𝗘𝗡𝗧𝗔𝗧𝗜𝗢𝗡• Act as first-line technical owner for infrastructure incidents — detect, triage, troubleshoot, resolve or escalate.• Maintain incident logs with root cause and preventive actions.• Execute preventive maintenance covering server room/racks, cabling, switch/firewall backups, firmware/patches, UPS, storage, cameras, failover and restore tests.• Maintain rack diagrams, IP inventory, VLAN maps, licence/warranty registers, AMC/vendor lists, runbooks and SOPs.🔹 𝟴. 𝗠𝗔𝗡𝗔𝗚𝗘𝗗 𝗜𝗧 𝗦𝗘𝗥𝗩𝗜𝗖𝗘𝗦 & 𝗩𝗘𝗡𝗗𝗢𝗥 𝗖𝗢𝗢𝗥𝗗𝗜𝗡𝗔𝗧𝗜𝗢𝗡• Act as NHPL's on-site technical counterpart to the Managed Infrastructure/FMS provider and remote NOC/SOC.• Own daily liaison, ticket coordination and closure follow-up.• Provide on-site “hands and eyes” support — hardware swaps, cabling, console access, restarts, physical verification and evidence capture.• Validate provider deliverables — monitoring, patching, health/SLA reports and documentation.• Supervise OEM, ISP, AMC and provider engineers on-site.• Enforce change control and server-room access discipline.• Participate in weekly operational and monthly/quarterly service reviews.━━━━━━━━━━━━━━━━━━━━✅ 𝗥𝗘𝗤𝗨𝗜𝗥𝗘𝗗 𝗦𝗞𝗜𝗟𝗟𝗦• 𝗖𝗶𝘀𝗰𝗼 𝗡𝗲𝘁𝘄𝗼𝗿𝗸𝗶𝗻𝗴 — Managed switches, VLANs, trunking, port configuration, STP & LACP.• 𝗖𝗶𝘀𝗰𝗼 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 — Cisco Business Dashboard or similar console.• 𝗙𝗶𝗿𝗲𝘄𝗮𝗹𝗹 & 𝗩𝗣𝗡 — Untangle, pfSense, Sophos, Fortinet or similar.• 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 — Windows Server, Active Directory and RDP/RDS.• 𝗟𝗶𝗻𝘂𝘅 — Working-level Linux administration.• 𝗩𝗶𝗿𝘁𝘂𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 — Proxmox VE; VMware/Hyper-V candidates should be ready to work on Proxmox.• 𝗦𝘁𝗼𝗿𝗮𝗴𝗲 — NAS, RAID, TrueNAS or equivalent storage monitoring.• 𝗕𝗮𝗰𝗸𝘂𝗽 & 𝗗𝗥 — Backup/restore operations and documented restore testing.• 𝗖𝗖𝗧𝗩 & 𝗨𝗣𝗦 — IP camera systems (Dahua preferred) and UPS monitoring.• 𝗘𝗺𝗮𝗶𝗹 — Linux open-source mail server administration.• 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 — IP addressing, subnetting, DHCP and DNS.• 𝗜𝗻𝘁𝗲𝗿𝗻𝗲𝘁 — Multi-ISP setups involving leased lines and broadband.━━━━━━━━━━━━━━━━━━━━⭐ 𝗣𝗥𝗘𝗙𝗘𝗥𝗥𝗘𝗗 𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦 & 𝗦𝗞𝗜𝗟𝗟𝗦𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀• CCNP Enterprise / Cisco CyberOps Associate• CompTIA Network+ / Security+ / Server+• Microsoft AZ-800 / MD-102 or MCSA/MCSE• RHCSA / Linux+• ITIL 4 Foundation• Fortinet NSE 4 / Sophos / pfSense certification• Veeam VMCE• Schneider/APC DCCA• Dahua or equivalent IP video certification𝗔𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗘𝘅𝗽𝗼𝘀𝘂𝗿𝗲• Zabbix, PRTG or LibreNMS — alerts and dashboards.• Asterisk/FreePBX — IVR, queues, ring groups, PRI/GSM gateways, Voice VLAN and QoS.• ERP/WMS environments at infrastructure/database-host level.• External Managed Services Provider / remote NOC/SOC environments.• Pharma distribution, warehousing or 24×7 call-center operations.• Patch management, endpoint protection, MFA and password-vault tools.• PowerShell/Bash scripting for health checks and routine reporting.━━━━━━━━━━━━━━━━━━━━👤 𝗪𝗛𝗔𝗧 𝗪𝗘 𝗟𝗢𝗢𝗞 𝗙𝗢𝗥• 𝗢𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽 — Takes responsibility and does not wait to be chased.• 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 — Documents work proactively without being told.• 𝗜𝗻𝗰𝗶𝗱𝗲𝗻𝘁 𝗛𝗮𝗻𝗱𝗹𝗶𝗻𝗴 — Stays calm and systematic during outages.• 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 — Explains technical issues clearly to non-technical people.• 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆 — Available on call when critical issues arise.• 𝗖𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝗶𝘁𝘆 — Discreet with company data, systems and privileged access.━━━━━━━━━━━━━━━━━━━━🎁 𝗪𝗛𝗔𝗧 𝗪𝗘 𝗢𝗙𝗙𝗘𝗥• 💰 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 — Industry-standard salary, negotiable based on experience level and certifications.• 🏠 𝗥𝗲𝗻𝘁-𝗙𝗿𝗲𝗲 𝗔𝗰𝗰𝗼𝗺𝗺𝗼𝗱𝗮𝘁𝗶𝗼𝗻 — Company-owned 3-BHK apartment, approximately 1,300 sq. ft. carpet area, in a good locality in Kota.• 🌴 𝗣𝗮𝗶𝗱 𝗟𝗲𝗮𝘃𝗲 — 18 days per year.• 💻 𝗪𝗼𝗿𝗸 𝗙𝗹𝗲𝘅𝗶𝗯𝗶𝗹𝗶𝘁𝘆 — Work from home allowed within Kota, with prior approval.• 📋 𝗦𝘁𝗮𝘁𝘂𝘁𝗼𝗿𝘆 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 — As per company policy.