Network Engineer

Role :NTRX Professional Service EngineerLocation : Pune ( Hybrid mode)Type : FTE on Nam Info Pvt Ltd payroll Deployed at Pune Client location office.Role overviewThe role is focused on NiCE NTR-x enterprise recording/compliance solutions, particularly for banking and financial-services customers. Typical responsibilities include:Installing, configuring, upgrading, and supporting NiCE NTR-x / Verint recording platforms.Troubleshooting Windows Server, IP/SIP, RTP, VoIP, TCP/UDP, LAN/WAN and telephony issues.Using Wireshark and log analysis for troubleshooting.Working with SQL and basic Shell/PowerShell scripting.Integrating with platforms such as Avaya, Cisco, Microsoft Teams, and Amazon Connect.Supporting AWS/Azure, VMware/Citrix, Active Directory, LDAP, SSO, DNS, HA/DR, and database migrations.Leading customer-facing technical discussions and supporting UAT/testingSend resumes to manju@nam-info.com /914828735. NO CALLS PLEASE I SHALL CALL BACK TO THE RIGHT MATCH.