Network Operations Center Engineer

NOC L2/L3 Engineer Experience: 5–8 Years Role SummaryResponsible for advanced monitoring, troubleshooting, and support of network infrastructure, handling escalations, and ensuring high availability and SLA compliance. Key ResponsibilitiesMonitor and manage network incidents using NMS toolsPerform L2/L3 troubleshooting of routing, switching, and WAN issuesHandle escalated tickets, perform root cause analysis (RCA)Configure and support routers, switches, firewalls, and VPNsExecute change requests, patching, and maintenance activitiesWork with vendors and internal teams for issue resolutionMaintain documentation, reports, and network diagramsSupport performance optimization and network improvements